Every entry has a company, a situation, the tools they used, and a measurable result. No theory.
177 cases
Agility Robotics uses NVIDIA Isaac Sim and Isaac Lab to train its Digit humanoid robot through billions of GPU-accelerated simulation steps. This simulation-first approach cut iteration cycles from weeks to days, enabling successful deployment at GXO Logistics and Schaeffler manufacturing facilities.
Grupo Falabella deployed Salesforce Agentforce on WhatsApp to handle customer service for Latin America's leading retail chain, autonomously resolving 60% of service requests and growing WhatsApp channel adoption from under 50% to over 70% within three weeks.
The World Economic Forum deployed Salesforce Agentforce as EVA, an AI concierge for Davos 2026, resolving 75% of attendee inquiries instantly and generating personalised briefings for 3,000+ global leaders across 450+ sessions.
Reddit deployed Salesforce Agentforce to support SMB advertisers on its Ads Help Center, deflecting 46% of cases autonomously vs 13% with the prior chatbot, cutting resolution time from 8.9 to 1.4 minutes, and saving 760 hours of agent time annually.
OpenTable deployed Salesforce Agentforce across restaurant and diner support channels, autonomously resolving 70% of inquiries and handling 73% of restaurant web queries within 3 weeks — projected to resolve 180,000 cases annually.
WP Engine, the leading WordPress hosting platform serving more than 1.5 million users across 200,000 websites in 150+ countries, deployed Elastic’s Search AI Platform alongside Google Cloud Vertex AI and Gemini to build Smart Search AI and enable retrieval-augmented generation (RAG) capabilities for its customers. The integration allows WP Engine to deliver natural language search, context-aware product recommendations, and AI-powered chatbots to website owners without requiring them to stitch together multiple vendors. Response times dropped to as low as five milliseconds, and the platform handled traffic spikes from hundreds of thousands to tens of millions of queries per minute with zero downtime.
Vodafone UK, one of Britain’s largest mobile operators, and VOIS, Vodafone’s shared services arm, deployed Writer’s enterprise AI platform to transform their marketing operations at scale. The implementation replaced manual content production workflows with AI agents that handle banner creation, campaign copywriting, and generative engine optimization. Within six months, Vodafone UK eliminated 20 hours per week of manual work and saw 2x engagement from AI-optimized campaigns, while VOIS cut copywriting time by half.
UOL Group is Brazil’s largest digital media, technology, and payments platform, serving eight out of ten Brazilian internet users monthly across more than 200 applications and thousands of cloud and on-premises resources. After migrating from Splunk to Elastic Security and deploying Elastic AI Assistant and Attack Discovery with Amazon Bedrock integration, UOL reduced security incident resolution time by 80% — from days to minutes — and cut false positive alert volume in half.
Tinexta Visura is an Italian digital trust and technology company that built Lextel AI, a legal research platform for Italian law firms and corporate legal teams. Powered by Elasticsearch, Google Gemini, and retrieval-augmented generation across a repository of 4.8 million legal documents, the platform enables attorneys to locate relevant case law and automatically generate traceable legal opinions. The system reduces attorney research and drafting time by one hour to two full working days per task, depending on complexity.
Conrad Electronic used Celonis Process Intelligence to scale process mining across its entire business, doubling Order Management automation, increasing order-block-processing from 40% to 90%, and realising over €10M in value over three years.
Telepass deployed Salesforce Agentforce across its customer contact center, resolving 87% of FAQs autonomously and reducing average call handle time by 50% — live in 6 weeks with measurable returns within 10.
THG (formerly The Hut Group) is a UK-based ecommerce retail company with revenues exceeding £2 billion, selling its own-brand and third-party cosmetics, dietary supplements, and luxury goods online while also providing ecommerce infrastructure to third parties through its Ingenuity division. Facing a rapidly expanding threat surface as it grew through acquisitions and added SaaS platforms, THG deployed Elastic Security as its unified SIEM, using machine learning capabilities to surface novel attack vectors and automation to eliminate manual triage overhead. The outcome: mean time to respond to security events dropped by 60%, first-line triage burden fell from 90% to 50% of analyst time, and physical storage costs declined by 60% through intelligent data tiering.
The Texas A&M University System is one of the largest higher education systems in the United States, encompassing 11 universities, 8 state agencies, and a statewide emergency management network that collectively educates over 153,000 students while defending against state-sponsored hackers and cybercriminals. Faced with a massive threat surface spanning 25,000 endpoints, the system’s cybersecurity team deployed Elastic Security for Endpoint, using its machine learning capabilities and automation layer to unify data from hundreds of sources into a single interface. The result: incident resolution time dropped from months to two hours—a 99% reduction—while automated documentation saved over 100 analyst hours per month.
Vectorize.io is a US-based software company that builds agentic and generative AI infrastructure, helping organizations in law, insurance, and finance make vast volumes of unstructured data usable by large language models. By integrating Elastic’s hybrid search and Elastic Cloud Serverless with Amazon Bedrock, Vectorize deploys production-ready AI solutions for clients in hours rather than weeks. One client whose developer community grew by a million users in a year relied on Vectorize’s real-time learning agent—built on Elasticsearch—to answer support queries and instantly index new answers for future use.
Amazon Bedrockmonday Service implemented an eval-driven development framework using LangSmith and LangGraph to build and monitor customer-facing AI service agents, achieving 8.7x faster evaluation cycles for IT, HR, and Legal support workflows.
PwC deployed CrewAI multi-agent orchestration to automate code generation, functional/technical specification drafting, and SDLC workflows, improving code generation accuracy from 10% to over 70%.
MrBeast and Salesforce built an AI-powered interactive puzzle challenge for Super Bowl 2026, engaging over 1 million players through a Slackbot agent that helped fans organize clues and test theories in real time. The entire enterprise-grade platform — capable of handling 1.5 million simultaneous users — was built in 42 days using Agentforce, Experience Cloud, and MuleSoft, with zero data retained from players.
PepsiCo deployed Celonis process mining across its Global Process Excellence organization to expose root-cause inefficiencies in accounts receivable, accounts payable, and order-to-cash workflows. The platform reduced sales order rejections by 86%, saved over 1,000 hours annually in AP, and unlocked millions in free cash flow by enabling teams to act on real-time process intelligence.
Asana built AI Teammates — autonomous agents powered by Claude Opus 4.6 — that work alongside human teams within existing Asana workflows. The agents handle campaign brief drafting, launch tracking, compliance review, and HR triage, compressing brief review cycles from multiple days down to approximately 15 minutes. A multi-agent architecture routes tasks to specialized subagents optimized for speed or reasoning.
Engine, a B2B travel platform handling 500,000+ annual traveler requests, deployed an Agentforce AI agent called Eva that autonomously manages over 30% of customer cases end-to-end. The implementation reduced average handle time by 15%, lifted CSAT from 3.7 to 4.3, and delivered $2M in estimated annual cost savings — all within a 12-day deployment timeline.
UChicago Medicine deployed Salesforce Agentforce for Health alongside Health Cloud and Marketing Cloud to provide 24/7 AI-driven patient support. Autonomous agents handle prescription refills, appointment scheduling, insurance verification, and parking logistics — tasks that previously required live staff and averaged 4 minutes each. The team built 100 targeted patient marketing segments in just 4 months.
Doctolib deployed Claude Code across its entire engineering team after a 30-engineer pilot, cutting codebase onboarding from weeks to days and compressing a full technical debt migration from weeks to hours. Engineers now get instant pull request reviews without waiting for team availability, freeing them to focus on healthcare feature development.
Section, an AI workforce transformation company, deployed Claude internally and across client programs, achieving 82% team adoption versus a 5% industry benchmark and 50% of employees gaining at least 10% productivity improvements. Claude powers ProfAI, their AI coaching product, and informs the upskilling programs they deliver to enterprise clients.
Zapier deployed Claude Enterprise and Claude Code company-wide, achieving 89% AI adoption across all employees — the highest adoption rate in company history. The automation platform now runs 800+ internal AI agents and saw 10x year-over-year growth in Anthropic app usage. Adoption began grassroots before a formal rollout.
N26 deployed Claude via AWS Bedrock across 15+ internal use cases in its first year, automating up to 70% of tasks in targeted customer service processes and cutting manual processing by 50% across 24 European markets. New AI implementations now go from ideation to evaluation in 1–2 weeks.
Campfire embedded Claude into its accounting platform to automate monthly closes, bank reconciliation, and financial reporting. Customers now close their books 3 days faster, reconcile bank statements 90% faster, and generate reports 50% faster. Claude powers Ember, Campfire's AI chat interface for natural language financial queries.
Norges Bank Investment Management deployed Claude Enterprise to 600+ employees across all departments, achieving 20% weekly time savings on analytical and operational tasks. The $1.7 trillion sovereign wealth fund uses Claude for investment research synthesis, ESG compliance across 9,000 portfolio companies, and multilingual information processing. Business users can now prototype AI solutions independently without IT bottlenecks.
Jamf deployed Claude Enterprise across 16 departments, then built interactive workflow skills using Claude Cowork that transformed manual spreadsheet-based processes into guided, conversational experiences. Performance reviews that previously required months of effort are now built in under 45 minutes, and non-engineering teams independently create custom data dashboards.
Hostinger partnered with Anthropic to build Hostinger Horizons, an AI-powered platform that converts natural language prompts into complete, functional websites and applications. The solution eliminates the steep learning curve of traditional web builders, enabling non-technical users to create professional online presences in minutes instead of days.
Apollo integrated Claude 3.5 Haiku into its sales engagement platform to power intelligent, personalized messaging and prospect research at scale. The AI-driven features help sales teams write highly effective outreach without requiring technical expertise, generating over 5 million Claude-powered messaging actions per month. Customers using Claude-powered messaging saw a 35% boost in meeting bookings and a 15% increase in retention rates.
Factory built autonomous AI agents called Droids using Claude 3 Opus and Claude 3 Haiku to automate labor-intensive software engineering tasks at scale. These Droids handle code review, documentation, refactors, migrations, and feature requests across the entire software development lifecycle. Customers using Factory Droids saved 550,000 hours of development time and saw a 20% reduction in development cycle time.
Tabnine integrated Claude 3.5 Sonnet via Amazon Bedrock into its AI coding assistant, serving over 1 million monthly developers. The migration delivered 50% faster response times, a 20% increase in free-to-paid conversions, and a 20-30% reduction in churn—while meeting strict security and compliance requirements for regulated industries.
Law&Company built SuperLawyer, an AI legal assistant powered by Claude, that achieved 6,000 users—approximately 20% of South Korean practicing lawyers—within 180 days of launch. The platform delivers a 1.7x efficiency gain for lawyers, saving 25 minutes per work hour and collectively saving 2.3 million work hours across its user base.
Classmethod, a leading Japanese cloud integrator, deployed Claude Code across its engineering teams to address chronic developer shortages. The tool automated code generation, review, and testing workflows, reducing development time by up to 90% on specific tasks and cutting code review time by 80%.
Elation Health migrated its Clinical Insights feature to Claude, achieving a 61% reduction in time-to-first-insight for chart review and doubling adoption among clinicians. The platform serves 46,000+ clinical users across 50 states, helping primary care physicians synthesize dense patient histories before appointments.
MagicSchool built an AI copilot platform powered by Claude that automates administrative and instructional tasks for educators. By handling curriculum planning, quiz generation, and report card writing, the platform frees teachers to focus on meaningful student interaction. Over 7 million educators across 13,000 schools now use the platform.
IG Group, an international financial services firm, deployed Claude across teams to streamline content production, multilingual communications, and data analytics workflows. The rollout reduced reliance on external agencies, delivered a sub-three-month payback on the AI investment, and saved analysts 70 hours per week through AI-assisted query handling.
Duvo builds AI agents that orchestrate multi-step workflows across fragmented enterprise systems—ERPs, supplier portals, spreadsheets, and email—without requiring API integrations. Using Claude, Duvo's agents handle tasks such as supplier chasing, price monitoring, and promotional setup with human-in-the-loop approval for high-risk actions. Early customer Rohlik Group realized €2.8M in annualized savings within three months of deployment.
TRY, Norway's largest creative agency group with 400+ professionals, deployed Claude Enterprise as an enterprise-wide AI platform across creative, strategy, and technical teams. The implementation drove a 30% reduction in time spent on routine tasks and a 40% acceleration in proposal development. Over 50 use cases have been deployed across the organization's six business units.
tl;dv integrated Claude into its meeting intelligence platform to go beyond basic transcription and deliver deep cross-meeting analytics and actionable recommendations. The upgrade transformed the product into a sophisticated AI analytics engine. The result was 500% revenue growth, 300% growth in new customer sign-ups, and a 20–30% reduction in monthly churn.
LifeScan deployed an AI-powered customer support assistant using Automation Anywhere and Aisera for its OneTouch diabetes management product line, achieving a 65% auto-resolution rate and over $2.2M in cost savings. Customer satisfaction increased by 70% as routine inquiries shifted to instant self-service.
Pratham International, one of India's largest nonprofit education organizations, deployed Claude to generate personalized, Bloom's Taxonomy-aligned feedback for student assessments. The system addressed the fundamental challenge of teachers being unable to provide individual feedback in classrooms of 60 or more students. A 20-school pilot completed 1,500+ assessments, improving grading accuracy from 30% to 80% and achieving 90% question generation accuracy.
AES, a global energy company transitioning to renewable energy, deployed Claude on Google Cloud's Vertex AI to automate its safety audit process across thousands of assets. The multi-agent framework made audit result generation 96% faster and cut audit costs by 99% while improving accuracy by 10–20%. This transformation enabled AES to scale safety operations alongside its exponentially growing renewable energy portfolio.
Money Forward launched its MEPAR program to embed Claude Code across its engineering organization, achieving 80% engineer adoption with 70% using it daily. API endpoint implementation time fell from two days to five hours, and developer onboarding compressed from one week to one day. Early adopters reported saving approximately seven hours per week.
Carta Healthcare deployed Claude to automate clinical data abstraction from hospital records, replacing a manual process requiring roughly one hour per case by trained abstractors. The AI-powered hybrid intelligence system pairs Claude with human clinical expertise to achieve 98–99% inter-rater reliability. The result was a 66% reduction in abstraction time and over 50% cost savings.
Stairwell, a cybersecurity company, integrated Claude into its Maleval threat detection platform to summarize complex security findings for analysts. Claude's large context window allows it to process 40,000+ character API responses in a single pass, converting dense technical data into clear, actionable insights with minimal prompt engineering.
Intuit integrated Claude via Amazon Bedrock into its Intuit Assist feature within TurboTax to generate plain-language explanations of tax calculations. The integration combines Claude's natural language capabilities with Intuit's proprietary tax knowledge engine, serving millions of customers during peak tax season. The result was higher helpfulness ratings and improved completion rates for federal tax filings.
Canva deployed Claude Enterprise across its entire workforce in mid-2024 as part of a deliberate multi-vendor AI strategy. Claude quickly emerged as the standout tool, achieving a 65% daily active use rate among employees. Engineering, product, content, and business teams all adopted Claude for productivity, prototyping, and creative work.
reMarkable built two Agentforce-powered AI agents — 'Mark' for customer support and 'Saga' for internal IT help — autonomously resolving 35% of inbound support cases and significantly reducing IT team workload, enabling the company to scale without proportional headcount growth.
Qualified Health uses Claude to screen populations of 1M+ patients at institutions like the University of Texas Medical Branch, identifying candidates for evidence-based interventions in minutes instead of days of manual chart review.
Headstart, an AI-native software studio, uses Claude 3.5 Sonnet to write 90-97% of client code, compressing enterprise software project timelines from months to weeks and delivering 10-100x development speed.
Audience Strategies uses Claude Enterprise to process interview transcripts and produce annual policy research reports, compressing timelines from 3 months to 4 weeks and reducing per-interview analysis from 2 hours to 25 minutes.
Lindy's AI agent platform is built on Claude, enabling 10x customer growth, 72% reduction in time-to-qualified-lead, and handling 70%+ of routine support tickets.
Nomura Research Institute deployed Claude 3.5 Sonnet via Amazon Bedrock to automate complex Japanese document analysis, cutting review times by 50% for clients in financial, manufacturing, and distribution sectors.
Medgate deployed Claude Code across four engineering teams, cutting test case development by up to 80% and reducing feature delivery time by 50–99% for Europe's largest telemedicine provider.
Banner Health built BannerWise, an enterprise AI platform powered by Claude, to eliminate after-hours documentation burden for physicians across 55,000+ employees.
Novo Nordisk built NovoScribe using Claude Code to automate clinical study report generation, cutting documentation time from 10+ weeks to 10 minutes.
Globant democratized automation across 30,000+ employees using Make, enabling non-technical teams to independently build solutions worth hundreds of thousands of euros in engineering time while freeing technical staff for complex work.
ChargeGuru merged two legacy EV charging platforms into a single system in 6 weeks using Make, compressing typical 3-month delivery cycles to 2-day turnarounds and enabling non-technical teams to build independently.
CMCC Foundation automated fragmented data workflows across MongoDB, SAP, and Monday.com using Make, cutting HR data entry errors by 65% and purchase request time by 85% during a major reorganization.
AUDITSU's founder built an 18-scenario AI-powered go-to-market system in Make that replaced a 10-person sales team, secured £200,000 in pre-seed funding, and processes thousands of leads automatically 24/7.
Sommo built an AI-powered SRS generator in Make in a single day, generating 500–800 additional leads per month and achieving a 5x increase in active website users.
ManTech deployed Moveworks' AI assistant to 8,000 federal government employees, cutting Tier 1 IT workload by 50%, reducing call center volume by 68%, and achieving 93% customer satisfaction in year one.
CustomGPT.ai built a RAG-as-a-Service platform on Pinecone storing over 400M vectors, achieving sub-20ms query latency and the #1 ranking in an independent RAG accuracy benchmark.
BambooHR built an AI-powered HR assistant using Cohere's Embed and Rerank models to answer employee questions accurately, saving HR teams thousands of hours while handling sensitive data securely.
loanDepot deployed Moveworks' AI assistant in Microsoft Teams to automate IT approvals, resolving 2,000 issues monthly and cutting turnaround from days to under 5 minutes.
CoxHealth operates 106 vehicles including 55 ambulances across five counties in the Missouri Ozarks, driving over 6 million miles annually with a 400-person EMS team. The organization deployed Samsara’s Connected Operations platform across their fleet to address safety investigation gaps, manual maintenance tracking, and asset visibility challenges in a high-acuity emergency medical service environment. Connected Maintenance reduced fleet maintenance processing time by 94%, while AI dash cams and asset tracking created a defensible, fully visible operation.
Massey Services is a field services company providing pest prevention, termite protection, landscaping, and irrigation to residential and commercial customers, with 3,000+ team members and 2,800+ vehicles serving over 1 million customers. After a rigorous six-month evaluation of four vendors, Massey deployed Samsara’s AI Dash Cams, fleet telematics, and workforce apps across their fleet. The result: $1.3 million in annual fuel savings, a 35% reduction in at-fault accidents, and a DVIR completion rate that rose from 40% to over 90%.
Grupo Casas Bahia is one of Brazil’s largest omnichannel retailers, serving over 100 million customers through more than 1,000 stores and a national logistics network. The company deployed Databricks Agent Bricks with Meta’s Llama 3.3 70B model to automate the classification of customer reviews from six distinct channels. Monthly review classification jumped from 1,500 to 33,500, model accuracy reached 90%, and the company saves over 4,000 person-hours annually — equivalent to nearly R$480,000.
CSL is a global biotechnology company with 29,000 employees producing life-saving medicines across hemophilia, immunology, vaccines, and nephrology therapies in more than 100 countries. Facing 5,000 VMware servers and 1,000+ applications across 29 data centers accumulated through multiple acquisitions, CSL launched a Technology Modernization Program using AWS. By deploying AWS Transform for VMware — an agentic AI tool for migration wave planning — the company reduced application discovery from hours to minutes and is on track to exit two major data centers by December 2025.
Experian’s Data Office in the UK manages mission-critical consumer and business information infrastructure for one of the world’s largest credit bureaus. Facing seven legacy .NET Framework applications that required manual modernization, the team used AWS Transform — an agentic AI service for .NET migration — to automate code transformation and wave planning. The result: approximately 300 engineering days saved, 687,600 lines of code transformed, and 40% reduction in developer effort across seven applications.
Luminate powers the Billboard music charts and provides data intelligence across music, film, and television for major record labels, studios, and talent agencies. After migrating from on-premises Spark and SQL Server to Snowflake, the company achieved 334% faster daily data processing across more than 3.5 terabytes of daily input. Market reports that previously took a full month now run overnight, and Luminate can for the first time deliver cross-industry insights correlating music and TV consumption.
Crafty is a national office food and beverage provider serving over 300 client offices and 300,000 employees monthly, with a fleet of 35 vehicles across 40 markets. The company deployed Samsara’s AI dash cams and fleet telematics to address rising insurance and accident costs as it scaled 800% in 2021. Within a year, Crafty improved Safety Scores by 5%, cut auto claims by 33%, and increased total miles driven by 20% without added risk.
Comcast Advertising connects brands to nearly 125 million U.S. households through multiscreen TV campaigns spanning traditional and streaming platforms. The company’s data science team used Databricks Apps to transform complex predictive models into interactive forecasting dashboards accessible directly by sales and marketing teams. Development cycles shortened by 10–30%, with campaign managers gaining the ability to run what-if scenarios in real time without data science support.
Omnicom is one of the world’s largest marketing communications networks, with 75,000 employees serving over 5,000 clients across 70+ countries. The company migrated nine global data centers to AWS and built an AI-powered platform on Amazon Bedrock and Amazon SageMaker to deliver hyper-personalized campaigns at scale. The migration cut compute infrastructure costs by 90% while enabling real-time processing of 400 billion daily marketing events.
NYC Health + Hospitals is the largest municipal health system in the United States, serving over 1.4 million New Yorkers across more than 70 care locations, including a significant focus on homeless populations. The system rebuilt its data infrastructure on Snowflake’s AI Data Cloud to centralize over 100 billion rows of healthcare data, enabling secure sharing and real-time analytics. A rearchitected data ingestion pipeline now delivers health plan membership updates to stakeholders in five minutes instead of five days.
PetSmart is North America’s largest pet retailer, operating over 1,700 stores and serving 75 million Treats Rewards loyalty members. The company deployed Databricks Mosaic AI with Hightouch’s AI Decisioning Agents to move beyond static campaign calendars and deliver individualized marketing across owned channels. The result was a 22% incremental lift in salon bookings and a 13% improvement in autoship transaction rates.
Jamf, the leader in Apple enterprise management securing over 30 million devices for 75,000+ organizations worldwide, deployed the Moveworks AI Assistant (internally named Caspernicus) to transform employee support across IT, HR, Legal, and Facilities. Within the first month, 30% of employees adopted the assistant; today, more than 70% of Jamf’s workforce actively uses it to resolve requests that once took days in a matter of minutes. By meeting employees where they work in Slack, the platform automated routine tasks like password resets, software provisioning, and onboarding workflows, freeing IT to focus on higher-impact initiatives.
MOOvers Chicago is a family-owned moving company operating 29 vehicles in one of the most demanding urban environments in the US. After deploying Samsara’s AI Dash Cams and AI Multicam, the company experienced only two minor accidents in five years, reduced speeding by 81%, cut harsh braking by 28%, and built a verifiable safety culture that earned it recognition as one of America’s Best Moving Companies for 2026. The platform also improved job estimate accuracy and gave customers verifiable proof of proper item handling.
Terminal X is a vertical AI platform for institutional investors that acts as a 24/7 research agent, processing millions of financial documents for hedge funds, asset managers, and private equity firms. By rebuilding its retrieval architecture on Pinecone’s vector database, Terminal X improved F1 retrieval accuracy from 0.68 to 0.91, cut average latency by over 35%, and doubled deployment velocity. Users now save approximately three hours per day, and investment memo preparation dropped from two days to half a day.
Garden City Public Schools in Kansas operates one of the state's largest student transportation fleets, transporting more than 2,000 students daily across 900+ square miles. After deploying the Samsara Connected Operations Platform with AI dash cams and connected maintenance tools, the district achieved over $150,000 in annual savings, cut maintenance costs by 66%, and reduced preventable accidents by 87% in just 18 months. The transformation replaced paper-based inspection workflows and unreliable DVR cameras with a single cloud-connected platform.
Mondelez International, one of the world’s largest snack companies with products in 150+ countries, selected AWS as its strategic cloud provider in late 2024 and deployed Amazon Q Developer as its agentic AI coding assistant for global engineering teams. The result: engineers experience 2–3x productivity gains, new environment setup dropped from days to under an hour, and server provisioning shrank from 7–10 days to 20 minutes. New engineers who previously took months to become effective team contributors now reach full productivity in days.
ASAPP is an AI-native customer service platform that orchestrates large language models to automate contact center interactions for enterprise clients. By deploying Anthropic’s Claude through Amazon Bedrock, ASAPP eliminated its homegrown PII redaction layer and reduced call escalations by up to 40%, while helping clients achieve a 91% first-call resolution rate. The platform now automates more than 90% of contact center interactions, with human agents freed to handle three times the volume of complex cases.
TaskUs is a leading outsourced digital services company providing next-generation customer experience (CX) for innovative global brands. To move beyond flat-file embedding storage and scaling limitations, TaskUs built TaskGPT—a proprietary GenAI platform—with Pinecone as the core vector database for semantic search, RAG-based knowledge retrieval, and client-specific recommendations. The result: a 20% reduction in average handle time and a 5% increase in customer satisfaction across client deployments.
Xello is a college and career readiness platform serving 4 million active students across Canada, the US, and the UK. Managing content across three regional style guides and a constant stream of career profiles, lessons, and feature updates, the content team adopted Writer in 2022 to standardize terminology, enforce style consistency, and accelerate production with generative AI. The result: a 66% faster time to market and a single source of truth for style and brand guidelines accessible across the company.
Intercontinental Exchange (ICE) operates global financial exchanges, clearing houses, and mortgage technology serving markets worldwide. To move beyond lagging IT metrics like SLAs and satisfaction surveys, ICE deployed Moveworks’ HelpBot on Microsoft Teams, powered by an NLU-driven Employee Experience Insights (EXI) engine that converts raw IT tickets into a prioritized action list. EXI revealed hidden pain points—including that Outlook was ICE’s top driver of IT issues—giving the IT leadership team visibility they previously couldn’t achieve with conventional analytics.
Delphi is an AI platform that enables coaches, creators, and experts to deploy interactive “Digital Minds”—always-on conversational agents trained on their unique content. Scaling from proof of concept to a commercial platform with thousands of customers required a vector database that could support millions of isolated namespaces, billions of vectors, and sub-second retrieval under variable load. Delphi selected Pinecone, achieving P95 query latency of 100ms and keeping retrieval under 30% of total response time—freeing the engineering team to build product rather than manage infrastructure.
Ellevest is a women-focused financial services and investing platform founded on the premise that the financial industry was built for men and has left women behind. With 20 writers producing 150+ articles annually and an intersectional style guide that evolves with cultural norms, the team adopted Writer to enforce brand consistency and compliance at scale. Time spent correcting style guide mistakes has dropped by 50–70%, and writers across the company now ship content aligned to Ellevest’s voice without requiring intensive manual editorial review.
Gong is a revenue intelligence platform that analyzes billions of customer interactions to help sales teams improve performance. To power Smart Trackers—its patented AI system for detecting and classifying concepts in sales conversations—Gong adopted Pinecone as its core vector database, storing billions of sentence-level embeddings across real conversations. Migrating to Pinecone Serverless delivered a 10x reduction in infrastructure costs while sustaining peak search performance across a massive corpus.
New American Funding (NAF) is one of the largest independent mortgage banks in the US, with a marketing team of nearly 60 people spanning content, performance marketing, brand communications, and social. Facing an overwhelmed content operation across a regulated industry, NAF deployed Writer’s enterprise generative AI platform to streamline content production, enforce compliance guardrails, and maintain brand voice at scale. The platform now saves the team 360 hours per week and has compressed content tasks from hours to minutes.
Databricks is a global data and AI platform serving over 10,000 customers, including 60% of the Fortune 500, and quadrupled its workforce in three years. Facing an overloaded service desk across 8,000+ employees and 75+ internal tools, the company deployed R2DB, an agentic AI assistant built on the Moveworks platform, to handle IT and HR support at scale. R2DB now deflects 73% of tickets, delivers 3,500+ weekly answers, and has driven $1.5M in staffing cost avoidance—while employee IT satisfaction doubled.
Assembled is a workforce management and customer support optimization platform serving enterprises like Stripe, Etsy, and DoorDash. To power Assembled Assist, the company built a hybrid RAG pipeline combining Pinecone vector search with Algolia keyword retrieval and LLMs from OpenAI and Anthropic. Support tasks that previously took 40 minutes now complete in 2 minutes—a 95% reduction in handling time.
Albemarle, the world’s largest lithium manufacturer with 8,300 employees across four continents, deployed Moveworks as its AI assistant ALbot within Microsoft Teams to provide multilingual, 24/7 employee support. The platform resolves 80% of support tickets without IT back-and-forth and has cut average resolution time by 49%, giving Albemarle’s growing global workforce consistent, instant support regardless of language or time zone.
Notion, the connected workspace platform used by millions worldwide, integrated Cohere Rerank into its search pipeline to power Notion AI’s search accuracy across multilingual enterprise workspaces. Every search and Notion AI interaction now routes through Cohere Rerank, delivering dramatically improved relevance while cutting the cost and complexity of embedding-based retrieval for smaller workspaces.
KPMG US, one of the world’s largest professional services firms, embedded Writer into its marketing and corporate communications teams as part of its aIQ AI transformation program. Using Writer’s research agent and derivative content agents, the firm saves 60–80% of the time previously spent creating marketing assets from thought leadership content, repurposing thousands of hours annually toward higher-value strategic work.
West Monroe, a 2,000-person business and technology consulting firm, deployed Moveworks to deliver AI-powered IT and HR support directly in Microsoft Teams and Slack. The firm resolved 8,000 tickets and accelerated 4,000 more in the first year, generating $1.4 million in annual MSP cost savings — a 40% reduction — while cutting software provisioning time from 3–4 days to under 30 minutes.
Fujitsu, the global IT and digital transformation company with 124,000 employees, partnered with Cohere to develop Takane — a state-of-the-art Japanese large language model built on the Cohere Command series. Designed for private deployment in regulated sectors such as finance, healthcare, and government, Takane delivers world-class performance on the JGLUE benchmark and is now integrated into Fujitsu’s AI service offerings and data intelligence platform.
Palo Alto Networks, the global cybersecurity leader with nearly 15,000 employees, deployed Moveworks as an AI Assistant named Sheldon to deliver autonomous support across Slack, email, and ServiceNow. The platform resolves 4,000 IT and HR issues per month while saving 351,000 employee hours, enabling the company to scale its hybrid FLEXWORK model without adding headcount.
Pure Storage, a Santa Clara-based enterprise data storage company, deployed Glean to unify knowledge access across Jira, GitHub, and internal wikis for teams spanning engineering, legal, and customer support. The AI-powered search platform cuts information-retrieval time by more than 30 minutes per search and enables employees to build custom GenAI applications in as little as 5 minutes, while boosting overall employee satisfaction scores by 39 points.
CoreWeave, a global AI cloud provider serving top AI labs and enterprises, deployed Cohere’s North agentic AI platform to overhaul its Slack-based customer support workflow in 90 days. North automated ticket triage, context gathering, and routing recommendations, cutting mean resolution time from 4–8 days to 2–5 days while sustaining customer satisfaction scores between 4.9 and 5.0.
Salesforce, the world’s leading CRM company, deployed Writer across more than 3,000 employees spanning marketing, communications, product, and customer success. Using Writer’s AI Studio no-code builder and Knowledge Graph RAG, teams create and launch custom agents in minutes without engineering support. Users report a 20% productivity gain—equivalent to reclaiming one full workday per week—with 78% saying the platform positively affects their daily work.
Icatu Seguros, one of Brazil’s largest life and pension insurers, deployed A.V.I.—a WhatsApp-based AI assistant powered by generative AI and orchestrated by n8n—to put real-time quoting and product information directly in brokers’ hands. The assistant reduced quotation time from roughly five minutes to under 40 seconds, now serves more than 1,000 brokers daily, and earned second place at the Gartner Eye on Innovation Awards for Insurance 2025.
RMIT University is one of Australia’s largest and most globally connected universities, serving hundreds of thousands of students across campuses in Melbourne, Vietnam, Spain, and partner institutions worldwide. Facing high volumes of international student applications and administrative workflows spread across multiple disconnected systems, RMIT’s automation team deployed 27 automation solutions using Automation Anywhere’s platform, including five AI-powered automations. Over three years, RMIT returned more than 60,000 staff hours to the institution—equivalent to 24 years of capacity—while processing more than 20,000 student requests with greater speed and accuracy.
Shinhan Bank is one of South Korea’s largest financial institutions, operating more than 800 branches and serving millions of customers. Facing a workforce burdened by repetitive compliance, loan review, and data-transfer tasks across siloed systems, the bank launched the ‘My Bot’ initiative—deploying personal digital assistants to all 14,000 employees using Automation Anywhere’s platform. The result is one of the world’s largest enterprise digital assistant deployments, saving over 1.2 million staff hours annually and automating more than 100,000 property loan reviews each year.
SoftBank Corp. is Japan’s largest telecommunications operator and a global technology investor with ambitions far beyond carrier services. Facing a bottleneck in scaling automation beyond early RPA deployments, SoftBank launched the ‘Digital Worker 4,000 Project’—a top-management-led initiative to automate cross-functional business processes using Automation Anywhere alongside Salesforce, Office365, and Google integrations. The effort redirected 4,500 FTE-equivalents of annual labor toward value-added work and generated 52,000 generative AI improvement proposals from employees in just ten days.
The Washington Post is a technology-forward media company combining world-class journalism with digital innovation. Facing an unmanageable volume of vendor invoices with inconsistent tax formats, The Post deployed an AI Agent powered by proprietary large language models through Automation Anywhere’s Agentic Process Automation platform. The result: 100% of invoices are now validated for tax accuracy, tax overpayments have been eliminated entirely, and the Finance team captured $1 million in automation value within year one.
General Motors consolidated 19,000+ developers and 150,000 repositories from 40+ fragmented tools onto GitHub Enterprise Cloud, reducing a critical build from 4–6 hours to 27 minutes. By adopting GitHub Advanced Security with Copilot Autofix and deploying GitHub Copilot to 8,000+ developers, GM remediated 100% of leaked secrets and modernized legacy COBOL and Fortran systems.
Morrisons, one of the UK’s largest supermarkets serving nine million customers weekly across 500 stores, migrated its on-premise data warehouse to BigQuery and Looker, reducing reporting lag by 98.96% from one day to 15 minutes. Real-time data now powers Vertex AI demand forecasting models and a customer-facing Product Finder app that receives 50,000 hits per day during peak periods.
Duolingo, the world’s most popular language learning app with over 500 million users, relies on GitHub Enterprise, GitHub Copilot, and GitHub Codespaces to keep 300 engineers moving fast across a 400-repository microservices codebase. GitHub Copilot delivered a 25% speed increase for developers new to a codebase, Codespaces reduced setup time for the largest repository to under a minute, and custom API integrations cut code review turnaround time by 67%.
Giles AI, a London-based healthcare AI startup, built its medical research assistant on Google Cloud using Vertex AI, Gemini Pro, and Document AI to help researchers extract structured insights from millions of scientific articles. The platform achieved 95% accuracy in data extraction, a 98% agreement rate with human researchers, and helped one clinical customer cut research task time by 85%.
Cathay, the Hong Kong-based premium travel brand that operates Cathay Pacific airline across 100 destinations with 30,000+ employees, unified its development and security toolchain on GitHub Enterprise, deployed GitHub Copilot to 1,000+ developers, and embedded security scanning into daily workflows through GitHub Advanced Security. The result was a 63% reduction in mean time to remediate security vulnerabilities and a 40% year-over-year improvement in tech debt fixes.
Fifth Dimension, a global AI platform for commercial real estate asset managers and owner-operators, built a multi-model workflow on Google Cloud using Gemini for large-scale document ingestion and Claude for high-precision reasoning. The platform compressed investment memo drafting from days or weeks to just 30 minutes and achieved 99.9% reliability for multi-hour workflows, driving deals with top-10 U.S. asset managers.
Etsy, the global marketplace for handcrafted and vintage goods, serves nearly 90 million buyers across more than 130 million listings from 5 million sellers. Using Vertex AI, BigQuery, Dataflow, and Gemini, the company built a personalized search and discovery platform it calls “algotorial curation” — increasing listings per theme by 80x, driving a 5% lift in SEO-driven visits, and delivering a 3% conversion improvement for sellers.
AstraZeneca, one of the world’s largest pharmaceutical companies, unified 5,000 developers and scientists onto GitHub Enterprise, automated CI/CD with GitHub Actions, and deployed GitHub Copilot — achieving a 40% increase in developer velocity in its pilot program and generating 9 to 10 additional hours of productive output per developer each week. With drug development timelines measured in decades, the company views even marginal acceleration as directly impacting patient outcomes.
Class Editori, a leading Italian media company specializing in finance, fashion, and lifestyle with 40 years of content archives, partnered with Softlab to build MFGPT on Google Cloud — one of Italy’s first generative AI agents in the media industry. The system unified four decades of journalistic archives and real-time financial data into BigQuery, powered by Gemini and Vertex AI, converting trial users into paid subscribers and securing B2B enterprise agreements with major financial institutions.
WEX, a global fintech company that processes payments for fleet management, employee benefits, and corporate spending, consolidated a fractured developer ecosystem of 300+ Azure DevOps organizations onto GitHub Enterprise and deployed GitHub Copilot across its engineering workforce of 1,700+. The result was approximately 30% higher developer productivity, ~60% ROI on Copilot licenses, and a 99% reduction in deployment cycle times.
AXA Switzerland, the country’s leading insurer covering over 40% of Swiss companies, migrated its entire data infrastructure to Google Cloud and deployed BigQuery, Vertex AI, and Gemini to become a data-driven organization. The transformation reduced complex query times from days to minutes or seconds and generated a high double-digit million Swiss franc profit improvement through Smart Data initiatives.
Epic Systems — the healthcare technology company behind MyChart, used by 195 million patients — deployed Claude Code across its entire workforce, not just engineers. Today, more than half of Claude Code usage at Epic comes from non-technical employees, including a pharmacist who built a fully interactive MyChart prototype without writing a single line of code.
A multigenerational South Carolina seed farm digitized five decades of handwritten crop ledgers using ChatGPT, making historical yield and planting data instantly searchable and enabling real-time field decisions via voice mode during active farming operations.
A third-generation family tamale business in California used ChatGPT to build a farmers market locator tool from scratch in a single afternoon — with no prior coding experience — and to help non-native English speakers communicate confidently in business settings.
Reno Salvage, an 86-year-old Nevada salvage yard, uses ChatGPT to troubleshoot equipment failures in real time, build a 1,000-item inventory system in a single afternoon, and answer complex technical customer questions on the spot — keeping operations running without costly downtime.
The Metropolitan Museum of Art partnered with OpenAI to create a conversational AI experience called "Chat with Natalie" for its Sleeping Beauties fashion exhibition, letting visitors interact with a historically accurate AI portrayal of a 1930s New York socialite whose wedding dress is on display.
The U.S. Missile Defense Agency partnered with C3 AI to deploy a generative AI platform for missile threat modeling and simulation. The solution delivers a 1000x increase in available threat data and reduces data generation time from weeks to minutes. This capability enables MDA to stress-test missile defense systems at unprecedented scale in secure, classified environments.
New Mexico's largest county by population deployed C3 AI Property Appraisal to modernize its commercial property valuation process. By unifying millions of data points and applying AI-based Automated Valuation Models, the county achieved a 50-percentage-point improvement in model accuracy and a 3x gain in appraisal equity — all within weeks of going live.
Pacers Sports & Entertainment (PS&E) struggled to connect fan data spread across 30 disconnected platforms, making personalized engagement nearly impossible. By deploying Salesforce Data 360, Marketing Cloud, and Agentforce, PS&E unified its entire fan data ecosystem into a single golden record. The organization is now positioned to deliver hyper-personalized experiences across the Fever, Pacers, and all PS&E properties.
FedEx unified siloed sales, shipping, and web data using Salesforce Data 360 to act on customer signals in real time. By automating dormant account reactivation and personalizing outreach at scale, FedEx achieved over 2,000% ROI and improved customer activation rates by 13%. The platform now powers more than one billion personalized emails annually.
Seattle Department of Transportation deployed C3 AI Safety Analysis to power its Vision Zero initiative, unifying data from 7,800+ intersections across 4,000 miles of roadway. The AI-driven platform replaced manual, siloed workflows with machine learning-based collision severity analysis and interactive dashboards. Within 12 weeks, SDOT achieved a 90%+ reduction in collision analysis time, enabling near real-time identification of safety hotspots.
Fifth Dimension, a UK-based AI analytics company serving the real estate industry, migrated to Google Cloud to overcome critical infrastructure bottlenecks. By adopting Vertex AI, Cloud Run, and serverless architecture, the company achieved 50x processing scalability, 6x revenue growth, and a 30% reduction in infrastructure costs — all within a rapid growth trajectory from founding in 2023 to global scale by 2025.
Airtree, a $2 billion Australian venture capital firm, deployed Claude Cowork as shared firm-wide infrastructure to unify fragmented data across tools like Notion, Slack, Google Drive, and Affinity. The team built custom Skills to automate board meeting prep, market research, and portfolio reporting — cutting multi-hour tasks down to minutes. What began as individual productivity gains quickly scaled into a collaborative system where Skills built by one person benefit the entire firm.
Anything built a full-stack AI coding agent on Claude and the Agent SDK, enabling 1.5 million non-technical users to create production-ready software — from recruiting platforms to mobile apps — without writing a single line of code. In just five months, users shipped over 800,000 apps with a 91–96% agent success rate. Claude's reliable tool-calling, coding quality, and personality made it the clear choice for Anything's agent architecture.
InpharmD's AI assistant, Sherlock, leverages Pinecone's vector database to deliver fast, accurate drug information to healthcare professionals. By embedding 30 million medical documents into a RAG pipeline, InpharmD achieved 70% better query accuracy, 95x faster first response times, and 80% cost savings on data storage.
1up, a sales knowledge automation platform, integrated Pinecone's vector database to power a RAG-based system that delivers real-time, highly accurate answers to complex sales queries. The solution replaced a slow, home-grown embedding system and achieved 10x faster response generation for RFPs and compliance questionnaires. Sales reps can now handle high volumes of queries with confidence, reducing reliance on colleagues and accelerating the go-to-market process.
Vanguard partnered with Pinecone to build Agent Assist, an internal RAG-powered AI chat tool that helps customer support representatives find answers faster and more accurately. By replacing keyword-based search with hybrid vector retrieval, Vanguard achieved 12% more accurate search results and meaningfully reduced call times — even during high-demand periods like tax season.
Chipper Cash, a fintech serving over five million customers across Africa, deployed a Pinecone-powered facial similarity search system to detect and block fraudulent duplicate sign-ups in real time. The solution slashed identity verification latency from up to 20 minutes down to under 2 seconds, and reduced fraudulent sign-ups by 10x across all markets.
Yoodli is an AI-powered experiential learning platform that helps enterprise sales teams practice high-stakes conversations before they happen. By integrating Claude into its real-time roleplay engine, Yoodli delivers realistic AI personas that coach reps at scale — helping customers like Snowflake and Google Cloud achieve measurable performance gains.
Adobe deployed the ServiceNow AI Platform across IT, HR, security, and workplace operations to streamline employee experiences for over 30,000 staff. Generative AI tools like Now Assist help more than 8,000 IT and HR team members resolve cases faster, reduce outage recovery time, and automate email triage. The result is a measurably faster, more connected workforce that frees employees to focus on high-value creative work.
Bordr, an online service helping foreigners obtain Portuguese tax IDs, used n8n to automate its entire order management workflow — from document generation to customer email updates. By replacing manual processes with multi-step automated pipelines, the two-person team scaled to a six-figure business within months without sacrificing customer service quality.
Slack partnered with Anthropic to integrate Claude's AI models into its platform, enabling intelligent search, conversation summaries, and automated recaps. The collaboration saves the average user 97 minutes per week while unlocking organizational knowledge across billions of daily messages and files.
The United Network for Organ Sharing (UNOS) leverages the ServiceNow AI Platform to coordinate thousands of organ transplants across the U.S. every year. By centralizing case management, enabling self-service portals, and deploying AI-powered IT operations, UNOS has quadrupled its case management capacity while managing nearly 300,000 support cases since 2018. The platform helps UNOS fulfill its 24/7 mission of saving lives with greater speed, accuracy, and efficiency.
Thomson Reuters integrated Claude via Amazon Bedrock into its AI platform, CoCounsel, to make the expertise of 3,000+ subject matter experts and 150 years of authoritative content accessible to legal and tax professionals. The solution combines Retrieval-Augmented Generation (RAG) architecture with multi-model deployment to deliver comprehensive, accurate professional analysis. Early adopters report dramatic efficiency gains, with some estimating task time cut in half or more.
CANCOM, a leading EMEA digital solutions provider, built an AI-powered assistant using ServiceNow's Now Assist and generative AI to unify internal and customer-facing services. The CANCOM Assistant deflects 80% of support tickets across all departments and doubled adoption within a single year. The solution connects IT, HR, finance, supply chain, and sales onto one unified platform powered by agentic AI.
Attention built an AI-powered sales platform using Claude as its core reasoning engine, automating post-call admin work and delivering actionable sales intelligence at scale. By replacing manual CRM updates, follow-up emails, and coaching reviews with Claude-driven agents, Attention has saved over 1.6 million hours of admin work. Customers report up to 40% improvements in win rates thanks to AI outputs accurate enough to trust in live deals.
Lenovo's Solutions and Services Group deployed ServiceNow Technology Provider Service Management and generative AI to unify its global Device-as-a-Service operations across 400+ enterprise customers. The platform streamlined onboarding, integrated third-party tools, and enabled self-service portals — delivering measurable gains in customer satisfaction and retention within a single year.
Millennium bcp, Portugal's largest private bank, used Google Cloud's BigQuery machine learning tools to build predictive audience models for personal loan campaigns. By segmenting existing customers by propensity to borrow, the bank dramatically improved both owned and paid media performance. The result was a 2.6x higher conversion rate and a 36% drop in cost per acquisition.
Fiserv built safe, scalable AI automation on UiPath Platform with built-in governance, avoiding $10M in SLA penalties and onboarding 20,000+ QSR locations on schedule.
Medlitix implemented UiPath medical record summarization with DeepRAG, cutting clinical review from 70 minutes to 6 minutes per case (90% faster) with 95% accuracy and $1.2M savings.
Suncoast Credit Union deployed UiPath agentic automation for end-to-end fraud detection, reducing fraud losses 75% over two years, preventing $3.3M in fraud, and achieving 100% automated review coverage.
VideoAmp consolidated its entire data warehouse onto Snowflake, achieving 90% cost reduction, 10x performance improvement, and cutting data backfilling from 5 days to 13 hours.
Penske Logistics migrated to Snowflake and leveraged Cortex AI to build a gen AI summarization model in under 15 days, generating company-wide BI reports spanning 5 years in just 15 minutes.
Intermountain Health deployed Microsoft Dragon Copilot to 2,500+ clinicians, reducing time spent on notes by 27% per appointment and fighting clinician burnout with AI-generated clinical documentation.
Replit on Microsoft Azure democratized software development so that 75% of enterprise users are non-engineers, compressing development timelines from weeks to minutes with natural language.
PwC deployed 200,000+ Microsoft 365 Copilot licenses across 136 countries, recording 40.8 million AI actions in six months and saving $150M in time plus $25M from platform consolidation.
French biotech Phagos uses Amazon SageMaker AI to match phages to bacteria 99.5% faster, cutting treatment development from 10+ years to 2 months and reducing wet lab testing by 50%.
Cox Automotive deployed 17 production AI agent solutions using Amazon Bedrock AgentCore, reducing estimate completion from 48 hours to 30 minutes, achieving 3x consumer response rates, and projecting 17,000 hours saved.
Pinterest built an AI-powered discovery engine on AWS processing 18TB daily, delivering 10 million AI recommendations per second across 10,000+ GPU instances, driving 17% revenue growth and 70% AI-driven discovery.
Postman selected Claude Opus 4.6 as the default model for Agent Mode, saving developers up to 1,150 hours per year and nearly $1M annually for a 10-person team in API development automation.
Cogent built an AI-powered cybersecurity platform with Claude as the reasoning layer, reducing critical vulnerability exposure from days/weeks to minutes — a 97% reduction — while reclaiming 40+ hours monthly from manual reporting.
Stripe collaborated with Anthropic to create a signed enterprise binary of Claude Code, deploying it to 1,370 engineers with zero configuration. One team migrated 10,000 lines of Scala to Java in 4 days instead of 10 weeks.
Datadog integrated OpenAI Codex into live PR review workflows, catching 22% of incidents that passed human review and enabling 1,000+ engineers with AI-powered system-level code analysis.
Cisco embedded OpenAI Codex into production engineering workflows, achieving 20% faster builds, 10-15x defect resolution throughput, and saving 1,500+ engineering hours per month.
Rakuten integrated OpenAI Codex into incident response, CI/CD pipelines, and autonomous development — cutting mean time to recovery by 50% and compressing quarter-long projects into weeks.
Gordon Food Service deployed Gemini Enterprise across 7,000 employees, saving 20,000+ hours monthly through AI-powered digital co-workers with no-code agent creation.
Super-Pharm leveraged Google Vertex AI for ML-powered demand forecasting, improving inventory accuracy from 50% to 90% and making forecasting 10x more efficient.
EVERSANA built the first AI-powered marketing agency platform on Google Cloud using three master AI agents that create complete pharma campaigns in 30 minutes.
ComplyAdvantage deployed Gemini Code Assist across its 170-person engineering team, achieving 37% faster development, 100% more merge requests per developer, and 75% accuracy in auto-categorizing 500+ support requests.
Shopify built Sidekick, an AI commerce assistant powered by Claude Sonnet on Google Vertex AI, enabling millions of merchants to reach their first sale in days instead of weeks.
Humana replaced its legacy IVR system with an IBM Watson-based conversational voice agent that handles 7,000+ provider calls daily, completing inquiries in 2 minutes at one-third the previous cost.
Camping World deployed IBM watsonx Assistant as a virtual agent named Arvee across all web properties, increasing customer engagement by 40% and improving agent efficiency by 33%.
State Bank of India partnered with IBM to build YONO, a comprehensive mobile platform combining banking, financial services, and marketplace that achieved 64 million downloads and a USD 40-50 billion valuation.
Lockheed Martin consolidated 46 disparate data management systems into a single integrated platform with IBM, reducing data and AI tools by 50% and enabling 10,000 engineers to build and deploy AI solutions using IBM Granite models.
UFC partnered with IBM to build the UFC Insights Engine using IBM watsonx Orchestrate, tripling insight volume while reducing query generation time by 40% across 40+ annual live events for 700 million fans worldwide.
Global mobility provider SIXT deployed IBM Instana Observability across 170+ AWS accounts and 2,000+ services, reducing problem detection and resolution time by 70% and detecting availability anomalies 50% faster.
Moderna partnered with IBM Quantum to explore quantum computing for mRNA sequence optimization, achieving record-breaking simulations of 60 nucleotide sequences on 80 qubits and advancing toward practical quantum advantage in drug development.
Scuderia Ferrari HP partnered with IBM Consulting to reimagine their mobile fan app using IBM watsonx AI, delivering AI-generated race summaries, personalized content, and interactive features that doubled daily active users and increased in-app engagement by 35%.
Brazilian banking giant Bradesco deployed IBM Watson across 5,200 branches to transform customer service response times from 10 minutes to seconds. The AI assistant now handles 283,000 monthly queries with 95% accuracy, enabling personalized service for 65 million customers.