Cómo Slack Usa Claude para Ahorrar a los Usuarios 97 Minutos a la Semana

“Anthropic ha sido fundamental mientras construíamos nuestra solución de IA. La calidad excepcional y el alto rendimiento de los modelos Claude nos permiten crear soluciones impulsadas por IA que realmente marcan la diferencia para nuestros clientes.”

“La estrecha colaboración de Slack con Anthropic ha ayudado a nuestros equipos de Ingeniería y Producto a acelerar la creación de prototipos y las pruebas de modelos. Aprovechando las avanzadas capacidades de IA de Claude, hemos podido crear mejoras significativas en toda la plataforma Slack.”

“The ServiceNow AI Platform enables us to be more efficient and more productive. That gives us more time for other tasks, like working with the team on customer opportunities.”

“The CANCOM Assistant is much more than just predictive information—it's more like agentic AI. It learns by itself, evolves by itself, and gets access to all different data streams within our organization.”

“We deflect up to 80% of our tickets via the CANCOM Assistant through all our departments including IT, HR, finance, the supply chain—plus common questions about our portfolio for sales and services.”

“The CANCOM Assistant enables our customers to be more efficient and more productive, benefiting from shorter resolution times for all types of requests and tickets.”

“Using the agentic AI capabilities of the ServiceNow AI Platform, we can finally connect everything together. From the services we provide internally to the customer-facing products and offerings, everything is connected.”

“The AI agent has to run on an efficient and secure infrastructure. And that's a major point where we, as a system integrator, as a service provider, can deliver great services and great customer experience.”

“The great thing about ServiceNow is that it moves from just a product play to a platform play. We envision having AI in each corner of our business, end-to-end. And it's so powerful to extend this to our customers—and theirs.”