Cómo Suncoast Credit Union Redujo el Fraude un 75% con la Automatización Agéntica de UiPath

Suncoast Credit Union desplegó la automatización agéntica de UiPath para la detección de fraude de extremo a extremo, reduciendo las pérdidas por fraude un 75% en dos años, evitando 3,3 millones de dólares en fraude y logrando una cobertura de revisión 100% automatizada.

Impacto

75%

Reducción de Pérdidas por Fraude

$3.3M

Fraude Prevenido

100% automated

Cobertura de Revisión

Desafío

La investigación manual de fraude no podía seguir el ritmo del volumen de transacciones. Los investigadores revisaban miles de cheques diariamente con informes desactualizados.

Solución

Desplegó la Plataforma UiPath con Document Understanding y Autopilot para la detección automatizada de fraude de extremo a extremo, desde la ingesta de ficheros X9 de la Reserva Federal hasta el marcado de cheques sospechosos.

Herramientas y tecnologías

Lo que dicen los líderes

La innovación, flexibilidad y colaboración de UiPath nos ayudaron a modernizarnos con confianza e impacto.

Nicole Allen, Vicepresidenta de Gestión del Riesgo de Fraude, Suncoast Credit Union
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Historia completa

La investigación manual de fraude no podía seguir el ritmo del volumen de transacciones de Suncoast Credit Union. Los investigadores revisaban miles de cheques diariamente con informes obsoletos, dejando expuestas vulnerabilidades que los defraudadores aprovechaban.

Suncoast desplegó la Plataforma UiPath con Document Understanding y Autopilot para la detección automatizada de fraude de extremo a extremo, desde la ingesta de ficheros X9 de la Reserva Federal hasta el marcado de cheques sospechosos. El sistema opera de forma autónoma, escalando según el volumen de transacciones.

En dos años, las pérdidas por fraude se redujeron un 75%, con 3,3 millones de dólares en fraude prevenido. La cobertura de revisión alcanzó el 100% automatizado, eliminando la dependencia de la capacidad manual de los investigadores.

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