Cómo Databricks Desvía el 73% de los Tickets de TI con el Asistente de IA Agéntico R2DB

Jamf

Jamf, the leader in Apple enterprise management securing over 30 million devices for 75,000+ organizations worldwide, deployed the Moveworks AI Assistant (internally named Caspernicus) to transform employee support across IT, HR, Legal, and Facilities. Within the first month, 30% of employees adopted the assistant; today, more than 70% of Jamf’s workforce actively uses it to resolve requests that once took days in a matter of minutes. By meeting employees where they work in Slack, the platform automated routine tasks like password resets, software provisioning, and onboarding workflows, freeing IT to focus on higher-impact initiatives.

TechnologyMoveworks AI Assistant

Pfizer

Pfizer achieved a 93% database reduction and 20% cost avoidance by migrating their global SAP environment to S/4HANA on IBM Power10 infrastructure.

PharmaceuticalsTechnologyIBM ConsultingIBM Power Virtual Server

Jamf

Jamf deployed Claude Enterprise across 16 departments, then built interactive workflow skills using Claude Cowork that transformed manual spreadsheet-based processes into guided, conversational experiences. Performance reviews that previously required months of effort are now built in under 45 minutes, and non-engineering teams independently create custom data dashboards.

TechnologyClaude EnterpriseClaude Cowork

Confluent

Confluent, a data streaming platform company with 2,000+ employees and 4,000+ customers, deployed Glean to solve the knowledge fragmentation that came with rapid growth from 250 to 2,000+ employees across 20+ systems. Glean indexed the company's full tool stack — Slack, Salesforce, Confluence, and more — enabling instant knowledge retrieval across all teams. The result: 15,000+ hours saved monthly, a 13% increase in support team satisfaction, and over 70% employee adoption.

TechnologyGlean

Headstart

Headstart, an AI-native software studio, uses Claude 3.5 Sonnet to write 90-97% of client code, compressing enterprise software project timelines from months to weeks and delivering 10-100x development speed.

TechnologyClaude 3.5 Sonnet

Lusha

Lusha is a B2B sales intelligence platform with 1.5 million users and a database of over 200 million business contacts. By deploying Elasticsearch as both a full-text search engine and a vector database for AI-powered lead recommendations, Lusha helps customers generate 300% more leads, achieve conversion rates up to 10x higher, and realize return on investment of up to 1,000%.

TechnologyElasticsearch

Aquant

Aquant is an agentic AI platform purpose-built for professionals servicing complex industrial and medical equipment at large manufacturing companies. When the company’s homegrown vector search infrastructure—built on PostgreSQL extensions—began to slow under real-time production demands, Aquant migrated to Pinecone as the retrieval backbone for its AI platform. The switch delivered sub-100ms semantic search, pushed retrieval accuracy above 98%, and helped Aquant’s customers cut average service resolution time by 49%.

TechnologyPinecone

Nextdoor

Nextdoor, the neighborhood social network, deployed Glean as a unified Work AI layer embedded directly into the tools employees already use. Rather than mandating adoption, the team built a self-reinforcing learning loop of Slack channels, live office hours, and quick-win storytelling that turned early experimentation into company-wide AI habits — with engineering productivity gains of 2–3x and RevOps workflows shrinking from hours to minutes.

TechnologyGlean