Alimentación y BebidasOperaciones

Cómo Gordon Food Service Ahorra Más de 20.000 Horas Mensuales con los Co-trabajadores de IA de Gemini Enterprise

GFGordon Food ServiceFuente: GOOGLE CLOUD ↗enero de 2025

Gordon Food Service desplegó Gemini Enterprise entre 7.000 empleados, ahorrando más de 20.000 horas mensuales mediante co-trabajadores digitales con IA y creación de agentes sin código.

Impacto

20,000+

Horas Ahorradas Mensualmente

7,000

Empleados Habilitados

Desafío

El backlog de IA superaba la capacidad del equipo. Era necesario conectar la IA a múltiples sistemas empresariales (ServiceNow, SAP, JIRA, Confluence, GitLab) sin integraciones personalizadas.

Solución

Desplegó Gemini Enterprise con conectores prediseñados y un banco de trabajo sin código, permitiendo a 7.000 empleados construir sus propios agentes de IA fundamentados en datos internos.

Herramientas y tecnologías

GEGemini EnterpriseAI Assistants

Lo que dicen los líderes

“La cultura que estamos creando convierte el uso de la IA en un reflejo para que la creatividad de nuestra gente cobre vida con un contexto más rico.”

Brendan Bonthuis, CIO, Gordon Food Service
Entiende todo el contexto.

Regístrate para leer casos de estudio completos, acceder a métricas detalladas y recibir todos los reportes.

Historia completa

Gordon Food Service necesitaba integrar la IA en el flujo de trabajo de cada empleado mientras gestionaba el acceso a Google Workspace, ServiceNow, SAP S/4, JIRA, Confluence y GitLab. Construir integraciones personalizadas habría llevado mucho tiempo y el backlog de casos de uso de IA superaba la capacidad del equipo.

La empresa desplegó Gemini Enterprise con conectores prediseñados a aplicaciones empresariales, modelos Gemini avanzados y un banco de trabajo sin código que permite a los empleados construir sus propios agentes de IA fundamentados en datos internos.

7.000 empleados disponen ahora de herramientas de productividad impulsadas por IA, ahorrando más de 20.000 horas mensuales gracias a una mejor toma de decisiones y creación de contenido. El constructor de agentes sin código eliminó los cuellos de botella en el desarrollo.

Casos similares

P
PepsiCo
86%
sales order rejection rate reduction

PepsiCo deployed Celonis process mining across its Global Process Excellence organization to expose root-cause inefficiencies in accounts receivable, accounts payable, and order-to-cash workflows. The platform reduced sales order rejections by 86%, saved over 1,000 hours annually in AP, and unlocked millions in free cash flow by enabling teams to act on real-time process intelligence.

Food & BeverageCCelonis
TO
The Original Tamale Co.
Same afternoon
time to build farmers market locator

A third-generation family tamale business in California used ChatGPT to build a farmers market locator tool from scratch in a single afternoon — with no prior coding experience — and to help non-native English speakers communicate confidently in business settings.

Food & BeverageCChatGPT
MI
Mondelez International
2–3x
engineering productivity gain

Mondelez International, one of the world’s largest snack companies with products in 150+ countries, selected AWS as its strategic cloud provider in late 2024 and deployed Amazon Q Developer as its agentic AI coding assistant for global engineering teams. The result: engineers experience 2–3x productivity gains, new environment setup dropped from days to under an hour, and server provisioning shrank from 7–10 days to 20 minutes. New engineers who previously took months to become effective team contributors now reach full productivity in days.

ManufacturingFood & BeverageAQAmazon Q Developer
C
Crafty
33%
reduction in auto claims

Crafty is a national office food and beverage provider serving over 300 client offices and 300,000 employees monthly, with a fleet of 35 vehicles across 40 markets. The company deployed Samsara’s AI dash cams and fleet telematics to address rising insurance and accident costs as it scaled 800% in 2021. Within a year, Crafty improved Safety Scores by 5%, cut auto claims by 33%, and increased total miles driven by 20% without added risk.

Food & BeverageSSamsara
C
Cargill
$19M
cumulative savings from automation program

Cargill, the global agribusiness operating across 70 countries, deployed Automation Anywhere’s intelligent automation platform over five years to standardize processes across Source-to-Pay, Order Entry, and vendor management. The program generated $19M in cumulative savings, captured 700 improvement opportunities, and delivered 236 automations by FY2023.

Food & BeverageAAAutomation Anywhere
C
Crafty
33%
auto claims reduction

Crafty, a national office food and beverage provider serving over 300 client offices across 40 markets, deployed Samsara Dual-Facing AI Dash Cams and fleet management tools to gain visibility into driver behavior as it scaled rapidly. The company achieved a 33% year-over-year reduction in auto claims, a 5% improvement in Safety Scores, and a 20% increase in miles driven — while reaching the top 10% for fuel efficiency among peer organizations.

Food & BeverageSASamsara AI Dash Cams