Every entry has a company, a situation, the tools they used, and a measurable result. No theory.
101 cases
TaskUs is a leading outsourced digital services company providing next-generation customer experience (CX) for innovative global brands. To move beyond flat-file embedding storage and scaling limitations, TaskUs built TaskGPT—a proprietary GenAI platform—with Pinecone as the core vector database for semantic search, RAG-based knowledge retrieval, and client-specific recommendations. The result: a 20% reduction in average handle time and a 5% increase in customer satisfaction across client deployments.
Xello is a college and career readiness platform serving 4 million active students across Canada, the US, and the UK. Managing content across three regional style guides and a constant stream of career profiles, lessons, and feature updates, the content team adopted Writer in 2022 to standardize terminology, enforce style consistency, and accelerate production with generative AI. The result: a 66% faster time to market and a single source of truth for style and brand guidelines accessible across the company.
Intercontinental Exchange (ICE) operates global financial exchanges, clearing houses, and mortgage technology serving markets worldwide. To move beyond lagging IT metrics like SLAs and satisfaction surveys, ICE deployed Moveworks’ HelpBot on Microsoft Teams, powered by an NLU-driven Employee Experience Insights (EXI) engine that converts raw IT tickets into a prioritized action list. EXI revealed hidden pain points—including that Outlook was ICE’s top driver of IT issues—giving the IT leadership team visibility they previously couldn’t achieve with conventional analytics.
Delphi is an AI platform that enables coaches, creators, and experts to deploy interactive “Digital Minds”—always-on conversational agents trained on their unique content. Scaling from proof of concept to a commercial platform with thousands of customers required a vector database that could support millions of isolated namespaces, billions of vectors, and sub-second retrieval under variable load. Delphi selected Pinecone, achieving P95 query latency of 100ms and keeping retrieval under 30% of total response time—freeing the engineering team to build product rather than manage infrastructure.
Ellevest is a women-focused financial services and investing platform founded on the premise that the financial industry was built for men and has left women behind. With 20 writers producing 150+ articles annually and an intersectional style guide that evolves with cultural norms, the team adopted Writer to enforce brand consistency and compliance at scale. Time spent correcting style guide mistakes has dropped by 50–70%, and writers across the company now ship content aligned to Ellevest’s voice without requiring intensive manual editorial review.
Gong is a revenue intelligence platform that analyzes billions of customer interactions to help sales teams improve performance. To power Smart Trackers—its patented AI system for detecting and classifying concepts in sales conversations—Gong adopted Pinecone as its core vector database, storing billions of sentence-level embeddings across real conversations. Migrating to Pinecone Serverless delivered a 10x reduction in infrastructure costs while sustaining peak search performance across a massive corpus.
New American Funding (NAF) is one of the largest independent mortgage banks in the US, with a marketing team of nearly 60 people spanning content, performance marketing, brand communications, and social. Facing an overwhelmed content operation across a regulated industry, NAF deployed Writer’s enterprise generative AI platform to streamline content production, enforce compliance guardrails, and maintain brand voice at scale. The platform now saves the team 360 hours per week and has compressed content tasks from hours to minutes.
Databricks is a global data and AI platform serving over 10,000 customers, including 60% of the Fortune 500, and quadrupled its workforce in three years. Facing an overloaded service desk across 8,000+ employees and 75+ internal tools, the company deployed R2DB, an agentic AI assistant built on the Moveworks platform, to handle IT and HR support at scale. R2DB now deflects 73% of tickets, delivers 3,500+ weekly answers, and has driven $1.5M in staffing cost avoidance—while employee IT satisfaction doubled.
Assembled is a workforce management and customer support optimization platform serving enterprises like Stripe, Etsy, and DoorDash. To power Assembled Assist, the company built a hybrid RAG pipeline combining Pinecone vector search with Algolia keyword retrieval and LLMs from OpenAI and Anthropic. Support tasks that previously took 40 minutes now complete in 2 minutes—a 95% reduction in handling time.
Albemarle, the world’s largest lithium manufacturer with 8,300 employees across four continents, deployed Moveworks as its AI assistant ALbot within Microsoft Teams to provide multilingual, 24/7 employee support. The platform resolves 80% of support tickets without IT back-and-forth and has cut average resolution time by 49%, giving Albemarle’s growing global workforce consistent, instant support regardless of language or time zone.
Notion, the connected workspace platform used by millions worldwide, integrated Cohere Rerank into its search pipeline to power Notion AI’s search accuracy across multilingual enterprise workspaces. Every search and Notion AI interaction now routes through Cohere Rerank, delivering dramatically improved relevance while cutting the cost and complexity of embedding-based retrieval for smaller workspaces.
KPMG US, one of the world’s largest professional services firms, embedded Writer into its marketing and corporate communications teams as part of its aIQ AI transformation program. Using Writer’s research agent and derivative content agents, the firm saves 60–80% of the time previously spent creating marketing assets from thought leadership content, repurposing thousands of hours annually toward higher-value strategic work.
West Monroe, a 2,000-person business and technology consulting firm, deployed Moveworks to deliver AI-powered IT and HR support directly in Microsoft Teams and Slack. The firm resolved 8,000 tickets and accelerated 4,000 more in the first year, generating $1.4 million in annual MSP cost savings — a 40% reduction — while cutting software provisioning time from 3–4 days to under 30 minutes.
Fujitsu, the global IT and digital transformation company with 124,000 employees, partnered with Cohere to develop Takane — a state-of-the-art Japanese large language model built on the Cohere Command series. Designed for private deployment in regulated sectors such as finance, healthcare, and government, Takane delivers world-class performance on the JGLUE benchmark and is now integrated into Fujitsu’s AI service offerings and data intelligence platform.
Palo Alto Networks, the global cybersecurity leader with nearly 15,000 employees, deployed Moveworks as an AI Assistant named Sheldon to deliver autonomous support across Slack, email, and ServiceNow. The platform resolves 4,000 IT and HR issues per month while saving 351,000 employee hours, enabling the company to scale its hybrid FLEXWORK model without adding headcount.
Pure Storage, a Santa Clara-based enterprise data storage company, deployed Glean to unify knowledge access across Jira, GitHub, and internal wikis for teams spanning engineering, legal, and customer support. The AI-powered search platform cuts information-retrieval time by more than 30 minutes per search and enables employees to build custom GenAI applications in as little as 5 minutes, while boosting overall employee satisfaction scores by 39 points.
CoreWeave, a global AI cloud provider serving top AI labs and enterprises, deployed Cohere’s North agentic AI platform to overhaul its Slack-based customer support workflow in 90 days. North automated ticket triage, context gathering, and routing recommendations, cutting mean resolution time from 4–8 days to 2–5 days while sustaining customer satisfaction scores between 4.9 and 5.0.
Salesforce, the world’s leading CRM company, deployed Writer across more than 3,000 employees spanning marketing, communications, product, and customer success. Using Writer’s AI Studio no-code builder and Knowledge Graph RAG, teams create and launch custom agents in minutes without engineering support. Users report a 20% productivity gain—equivalent to reclaiming one full workday per week—with 78% saying the platform positively affects their daily work.
Icatu Seguros, one of Brazil’s largest life and pension insurers, deployed A.V.I.—a WhatsApp-based AI assistant powered by generative AI and orchestrated by n8n—to put real-time quoting and product information directly in brokers’ hands. The assistant reduced quotation time from roughly five minutes to under 40 seconds, now serves more than 1,000 brokers daily, and earned second place at the Gartner Eye on Innovation Awards for Insurance 2025.
RMIT University is one of Australia’s largest and most globally connected universities, serving hundreds of thousands of students across campuses in Melbourne, Vietnam, Spain, and partner institutions worldwide. Facing high volumes of international student applications and administrative workflows spread across multiple disconnected systems, RMIT’s automation team deployed 27 automation solutions using Automation Anywhere’s platform, including five AI-powered automations. Over three years, RMIT returned more than 60,000 staff hours to the institution—equivalent to 24 years of capacity—while processing more than 20,000 student requests with greater speed and accuracy.
Shinhan Bank is one of South Korea’s largest financial institutions, operating more than 800 branches and serving millions of customers. Facing a workforce burdened by repetitive compliance, loan review, and data-transfer tasks across siloed systems, the bank launched the ‘My Bot’ initiative—deploying personal digital assistants to all 14,000 employees using Automation Anywhere’s platform. The result is one of the world’s largest enterprise digital assistant deployments, saving over 1.2 million staff hours annually and automating more than 100,000 property loan reviews each year.
SoftBank Corp. is Japan’s largest telecommunications operator and a global technology investor with ambitions far beyond carrier services. Facing a bottleneck in scaling automation beyond early RPA deployments, SoftBank launched the ‘Digital Worker 4,000 Project’—a top-management-led initiative to automate cross-functional business processes using Automation Anywhere alongside Salesforce, Office365, and Google integrations. The effort redirected 4,500 FTE-equivalents of annual labor toward value-added work and generated 52,000 generative AI improvement proposals from employees in just ten days.
The Washington Post is a technology-forward media company combining world-class journalism with digital innovation. Facing an unmanageable volume of vendor invoices with inconsistent tax formats, The Post deployed an AI Agent powered by proprietary large language models through Automation Anywhere’s Agentic Process Automation platform. The result: 100% of invoices are now validated for tax accuracy, tax overpayments have been eliminated entirely, and the Finance team captured $1 million in automation value within year one.
General Motors consolidated 19,000+ developers and 150,000 repositories from 40+ fragmented tools onto GitHub Enterprise Cloud, reducing a critical build from 4–6 hours to 27 minutes. By adopting GitHub Advanced Security with Copilot Autofix and deploying GitHub Copilot to 8,000+ developers, GM remediated 100% of leaked secrets and modernized legacy COBOL and Fortran systems.
Morrisons, one of the UK’s largest supermarkets serving nine million customers weekly across 500 stores, migrated its on-premise data warehouse to BigQuery and Looker, reducing reporting lag by 98.96% from one day to 15 minutes. Real-time data now powers Vertex AI demand forecasting models and a customer-facing Product Finder app that receives 50,000 hits per day during peak periods.
Duolingo, the world’s most popular language learning app with over 500 million users, relies on GitHub Enterprise, GitHub Copilot, and GitHub Codespaces to keep 300 engineers moving fast across a 400-repository microservices codebase. GitHub Copilot delivered a 25% speed increase for developers new to a codebase, Codespaces reduced setup time for the largest repository to under a minute, and custom API integrations cut code review turnaround time by 67%.
Giles AI, a London-based healthcare AI startup, built its medical research assistant on Google Cloud using Vertex AI, Gemini Pro, and Document AI to help researchers extract structured insights from millions of scientific articles. The platform achieved 95% accuracy in data extraction, a 98% agreement rate with human researchers, and helped one clinical customer cut research task time by 85%.
Cathay, the Hong Kong-based premium travel brand that operates Cathay Pacific airline across 100 destinations with 30,000+ employees, unified its development and security toolchain on GitHub Enterprise, deployed GitHub Copilot to 1,000+ developers, and embedded security scanning into daily workflows through GitHub Advanced Security. The result was a 63% reduction in mean time to remediate security vulnerabilities and a 40% year-over-year improvement in tech debt fixes.
Fifth Dimension, a global AI platform for commercial real estate asset managers and owner-operators, built a multi-model workflow on Google Cloud using Gemini for large-scale document ingestion and Claude for high-precision reasoning. The platform compressed investment memo drafting from days or weeks to just 30 minutes and achieved 99.9% reliability for multi-hour workflows, driving deals with top-10 U.S. asset managers.
Etsy, the global marketplace for handcrafted and vintage goods, serves nearly 90 million buyers across more than 130 million listings from 5 million sellers. Using Vertex AI, BigQuery, Dataflow, and Gemini, the company built a personalized search and discovery platform it calls “algotorial curation” — increasing listings per theme by 80x, driving a 5% lift in SEO-driven visits, and delivering a 3% conversion improvement for sellers.
AstraZeneca, one of the world’s largest pharmaceutical companies, unified 5,000 developers and scientists onto GitHub Enterprise, automated CI/CD with GitHub Actions, and deployed GitHub Copilot — achieving a 40% increase in developer velocity in its pilot program and generating 9 to 10 additional hours of productive output per developer each week. With drug development timelines measured in decades, the company views even marginal acceleration as directly impacting patient outcomes.
Class Editori, a leading Italian media company specializing in finance, fashion, and lifestyle with 40 years of content archives, partnered with Softlab to build MFGPT on Google Cloud — one of Italy’s first generative AI agents in the media industry. The system unified four decades of journalistic archives and real-time financial data into BigQuery, powered by Gemini and Vertex AI, converting trial users into paid subscribers and securing B2B enterprise agreements with major financial institutions.
WEX, a global fintech company that processes payments for fleet management, employee benefits, and corporate spending, consolidated a fractured developer ecosystem of 300+ Azure DevOps organizations onto GitHub Enterprise and deployed GitHub Copilot across its engineering workforce of 1,700+. The result was approximately 30% higher developer productivity, ~60% ROI on Copilot licenses, and a 99% reduction in deployment cycle times.
AXA Switzerland, the country’s leading insurer covering over 40% of Swiss companies, migrated its entire data infrastructure to Google Cloud and deployed BigQuery, Vertex AI, and Gemini to become a data-driven organization. The transformation reduced complex query times from days to minutes or seconds and generated a high double-digit million Swiss franc profit improvement through Smart Data initiatives.
Epic Systems — the healthcare technology company behind MyChart, used by 195 million patients — deployed Claude Code across its entire workforce, not just engineers. Today, more than half of Claude Code usage at Epic comes from non-technical employees, including a pharmacist who built a fully interactive MyChart prototype without writing a single line of code.
A multigenerational South Carolina seed farm digitized five decades of handwritten crop ledgers using ChatGPT, making historical yield and planting data instantly searchable and enabling real-time field decisions via voice mode during active farming operations.
A third-generation family tamale business in California used ChatGPT to build a farmers market locator tool from scratch in a single afternoon — with no prior coding experience — and to help non-native English speakers communicate confidently in business settings.
Reno Salvage, an 86-year-old Nevada salvage yard, uses ChatGPT to troubleshoot equipment failures in real time, build a 1,000-item inventory system in a single afternoon, and answer complex technical customer questions on the spot — keeping operations running without costly downtime.
The Metropolitan Museum of Art partnered with OpenAI to create a conversational AI experience called "Chat with Natalie" for its Sleeping Beauties fashion exhibition, letting visitors interact with a historically accurate AI portrayal of a 1930s New York socialite whose wedding dress is on display.
The U.S. Missile Defense Agency partnered with C3 AI to deploy a generative AI platform for missile threat modeling and simulation. The solution delivers a 1000x increase in available threat data and reduces data generation time from weeks to minutes. This capability enables MDA to stress-test missile defense systems at unprecedented scale in secure, classified environments.
New Mexico's largest county by population deployed C3 AI Property Appraisal to modernize its commercial property valuation process. By unifying millions of data points and applying AI-based Automated Valuation Models, the county achieved a 50-percentage-point improvement in model accuracy and a 3x gain in appraisal equity — all within weeks of going live.
Pacers Sports & Entertainment (PS&E) struggled to connect fan data spread across 30 disconnected platforms, making personalized engagement nearly impossible. By deploying Salesforce Data 360, Marketing Cloud, and Agentforce, PS&E unified its entire fan data ecosystem into a single golden record. The organization is now positioned to deliver hyper-personalized experiences across the Fever, Pacers, and all PS&E properties.
FedEx unified siloed sales, shipping, and web data using Salesforce Data 360 to act on customer signals in real time. By automating dormant account reactivation and personalizing outreach at scale, FedEx achieved over 2,000% ROI and improved customer activation rates by 13%. The platform now powers more than one billion personalized emails annually.
Seattle Department of Transportation deployed C3 AI Safety Analysis to power its Vision Zero initiative, unifying data from 7,800+ intersections across 4,000 miles of roadway. The AI-driven platform replaced manual, siloed workflows with machine learning-based collision severity analysis and interactive dashboards. Within 12 weeks, SDOT achieved a 90%+ reduction in collision analysis time, enabling near real-time identification of safety hotspots.
Fifth Dimension, a UK-based AI analytics company serving the real estate industry, migrated to Google Cloud to overcome critical infrastructure bottlenecks. By adopting Vertex AI, Cloud Run, and serverless architecture, the company achieved 50x processing scalability, 6x revenue growth, and a 30% reduction in infrastructure costs — all within a rapid growth trajectory from founding in 2023 to global scale by 2025.
UChicago Medicine, a leading academic health system, leveraged Salesforce Data Cloud, Marketing Cloud, and Agentforce to unify patient data and deliver hyper-personalized outreach at scale. In just four months, the team built 100 data-driven marketing segments, achieving a 60% campaign conversion rate and full ROI in under a year. The organization is now deploying Agentforce Voice to autonomously handle millions of nonclinical patient inquiries annually.
Equipter, a construction equipment manufacturer, deployed Salesforce Agentforce Sales to handle the flood of inbound leads overwhelming its six-person sales team. AI agents now respond to prospects within minutes instead of hours, lifting social media lead response rates from 4% to nearly 10% and reactivating cold leads that had gone dark for up to 10 months.
Airtree, a $2 billion Australian venture capital firm, deployed Claude Cowork as shared firm-wide infrastructure to unify fragmented data across tools like Notion, Slack, Google Drive, and Affinity. The team built custom Skills to automate board meeting prep, market research, and portfolio reporting — cutting multi-hour tasks down to minutes. What began as individual productivity gains quickly scaled into a collaborative system where Skills built by one person benefit the entire firm.
Anything built a full-stack AI coding agent on Claude and the Agent SDK, enabling 1.5 million non-technical users to create production-ready software — from recruiting platforms to mobile apps — without writing a single line of code. In just five months, users shipped over 800,000 apps with a 91–96% agent success rate. Claude's reliable tool-calling, coding quality, and personality made it the clear choice for Anything's agent architecture.
InpharmD's AI assistant, Sherlock, leverages Pinecone's vector database to deliver fast, accurate drug information to healthcare professionals. By embedding 30 million medical documents into a RAG pipeline, InpharmD achieved 70% better query accuracy, 95x faster first response times, and 80% cost savings on data storage.
1up, a sales knowledge automation platform, integrated Pinecone's vector database to power a RAG-based system that delivers real-time, highly accurate answers to complex sales queries. The solution replaced a slow, home-grown embedding system and achieved 10x faster response generation for RFPs and compliance questionnaires. Sales reps can now handle high volumes of queries with confidence, reducing reliance on colleagues and accelerating the go-to-market process.
Vanguard partnered with Pinecone to build Agent Assist, an internal RAG-powered AI chat tool that helps customer support representatives find answers faster and more accurately. By replacing keyword-based search with hybrid vector retrieval, Vanguard achieved 12% more accurate search results and meaningfully reduced call times — even during high-demand periods like tax season.
Chipper Cash, a fintech serving over five million customers across Africa, deployed a Pinecone-powered facial similarity search system to detect and block fraudulent duplicate sign-ups in real time. The solution slashed identity verification latency from up to 20 minutes down to under 2 seconds, and reduced fraudulent sign-ups by 10x across all markets.
Yoodli is an AI-powered experiential learning platform that helps enterprise sales teams practice high-stakes conversations before they happen. By integrating Claude into its real-time roleplay engine, Yoodli delivers realistic AI personas that coach reps at scale — helping customers like Snowflake and Google Cloud achieve measurable performance gains.
Adobe deployed the ServiceNow AI Platform across IT, HR, security, and workplace operations to streamline employee experiences for over 30,000 staff. Generative AI tools like Now Assist help more than 8,000 IT and HR team members resolve cases faster, reduce outage recovery time, and automate email triage. The result is a measurably faster, more connected workforce that frees employees to focus on high-value creative work.
Bordr, an online service helping foreigners obtain Portuguese tax IDs, used n8n to automate its entire order management workflow — from document generation to customer email updates. By replacing manual processes with multi-step automated pipelines, the two-person team scaled to a six-figure business within months without sacrificing customer service quality.
Slack partnered with Anthropic to integrate Claude's AI models into its platform, enabling intelligent search, conversation summaries, and automated recaps. The collaboration saves the average user 97 minutes per week while unlocking organizational knowledge across billions of daily messages and files.
The United Network for Organ Sharing (UNOS) leverages the ServiceNow AI Platform to coordinate thousands of organ transplants across the U.S. every year. By centralizing case management, enabling self-service portals, and deploying AI-powered IT operations, UNOS has quadrupled its case management capacity while managing nearly 300,000 support cases since 2018. The platform helps UNOS fulfill its 24/7 mission of saving lives with greater speed, accuracy, and efficiency.
Grupo Falabella, one of Latin America's largest retailers, deployed Salesforce Agentforce on WhatsApp to autonomously handle customer service inquiries across seven countries. The AI agent resolves 60% of requests without human intervention, operates 24/7, and has driven a 3x increase in WhatsApp conversations in just three months — shifting customer support away from costly phone channels.
Thomson Reuters integrated Claude via Amazon Bedrock into its AI platform, CoCounsel, to make the expertise of 3,000+ subject matter experts and 150 years of authoritative content accessible to legal and tax professionals. The solution combines Retrieval-Augmented Generation (RAG) architecture with multi-model deployment to deliver comprehensive, accurate professional analysis. Early adopters report dramatic efficiency gains, with some estimating task time cut in half or more.
CANCOM, a leading EMEA digital solutions provider, built an AI-powered assistant using ServiceNow's Now Assist and generative AI to unify internal and customer-facing services. The CANCOM Assistant deflects 80% of support tickets across all departments and doubled adoption within a single year. The solution connects IT, HR, finance, supply chain, and sales onto one unified platform powered by agentic AI.
Attention built an AI-powered sales platform using Claude as its core reasoning engine, automating post-call admin work and delivering actionable sales intelligence at scale. By replacing manual CRM updates, follow-up emails, and coaching reviews with Claude-driven agents, Attention has saved over 1.6 million hours of admin work. Customers report up to 40% improvements in win rates thanks to AI outputs accurate enough to trust in live deals.
Lenovo's Solutions and Services Group deployed ServiceNow Technology Provider Service Management and generative AI to unify its global Device-as-a-Service operations across 400+ enterprise customers. The platform streamlined onboarding, integrated third-party tools, and enabled self-service portals — delivering measurable gains in customer satisfaction and retention within a single year.
Millennium bcp, Portugal's largest private bank, used Google Cloud's BigQuery machine learning tools to build predictive audience models for personal loan campaigns. By segmenting existing customers by propensity to borrow, the bank dramatically improved both owned and paid media performance. The result was a 2.6x higher conversion rate and a 36% drop in cost per acquisition.
Fiserv built safe, scalable AI automation on UiPath Platform with built-in governance, avoiding $10M in SLA penalties and onboarding 20,000+ QSR locations on schedule.
Medlitix implemented UiPath medical record summarization with DeepRAG, cutting clinical review from 70 minutes to 6 minutes per case (90% faster) with 95% accuracy and $1.2M savings.
Suncoast Credit Union deployed UiPath agentic automation for end-to-end fraud detection, reducing fraud losses 75% over two years, preventing $3.3M in fraud, and achieving 100% automated review coverage.
VideoAmp consolidated its entire data warehouse onto Snowflake, achieving 90% cost reduction, 10x performance improvement, and cutting data backfilling from 5 days to 13 hours.
Penske Logistics migrated to Snowflake and leveraged Cortex AI to build a gen AI summarization model in under 15 days, generating company-wide BI reports spanning 5 years in just 15 minutes.
Intermountain Health deployed Microsoft Dragon Copilot to 2,500+ clinicians, reducing time spent on notes by 27% per appointment and fighting clinician burnout with AI-generated clinical documentation.
Replit on Microsoft Azure democratized software development so that 75% of enterprise users are non-engineers, compressing development timelines from weeks to minutes with natural language.
PwC deployed 200,000+ Microsoft 365 Copilot licenses across 136 countries, recording 40.8 million AI actions in six months and saving $150M in time plus $25M from platform consolidation.
French biotech Phagos uses Amazon SageMaker AI to match phages to bacteria 99.5% faster, cutting treatment development from 10+ years to 2 months and reducing wet lab testing by 50%.
Cox Automotive deployed 17 production AI agent solutions using Amazon Bedrock AgentCore, reducing estimate completion from 48 hours to 30 minutes, achieving 3x consumer response rates, and projecting 17,000 hours saved.
Pinterest built an AI-powered discovery engine on AWS processing 18TB daily, delivering 10 million AI recommendations per second across 10,000+ GPU instances, driving 17% revenue growth and 70% AI-driven discovery.
Postman selected Claude Opus 4.6 as the default model for Agent Mode, saving developers up to 1,150 hours per year and nearly $1M annually for a 10-person team in API development automation.
Cogent built an AI-powered cybersecurity platform with Claude as the reasoning layer, reducing critical vulnerability exposure from days/weeks to minutes — a 97% reduction — while reclaiming 40+ hours monthly from manual reporting.
Stripe collaborated with Anthropic to create a signed enterprise binary of Claude Code, deploying it to 1,370 engineers with zero configuration. One team migrated 10,000 lines of Scala to Java in 4 days instead of 10 weeks.
FedEx unified a petabyte of daily operational data with Salesforce Data 360, achieving 2,000% ROI, 13% improvement in customer activation, and scaling to 1 billion personalized emails annually.
reMarkable deployed Salesforce Agentforce in 3 weeks, with AI agent Mark handling 37% of 27,000+ monthly support cases at satisfaction levels matching human agents, plus an internal IT agent via Slack.
OpenTable deployed two Salesforce Agentforce AI agents — one for restaurants and one for diners — improving case resolution rates by 40% and handling tens of thousands of conversations without human escalation.
Datadog integrated OpenAI Codex into live PR review workflows, catching 22% of incidents that passed human review and enabling 1,000+ engineers with AI-powered system-level code analysis.
Cisco embedded OpenAI Codex into production engineering workflows, achieving 20% faster builds, 10-15x defect resolution throughput, and saving 1,500+ engineering hours per month.
Rakuten integrated OpenAI Codex into incident response, CI/CD pipelines, and autonomous development — cutting mean time to recovery by 50% and compressing quarter-long projects into weeks.
Gordon Food Service deployed Gemini Enterprise across 7,000 employees, saving 20,000+ hours monthly through AI-powered digital co-workers with no-code agent creation.
Super-Pharm leveraged Google Vertex AI for ML-powered demand forecasting, improving inventory accuracy from 50% to 90% and making forecasting 10x more efficient.
EVERSANA built the first AI-powered marketing agency platform on Google Cloud using three master AI agents that create complete pharma campaigns in 30 minutes.
ComplyAdvantage deployed Gemini Code Assist across its 170-person engineering team, achieving 37% faster development, 100% more merge requests per developer, and 75% accuracy in auto-categorizing 500+ support requests.
Shopify built Sidekick, an AI commerce assistant powered by Claude Sonnet on Google Vertex AI, enabling millions of merchants to reach their first sale in days instead of weeks.
Humana replaced its legacy IVR system with an IBM Watson-based conversational voice agent that handles 7,000+ provider calls daily, completing inquiries in 2 minutes at one-third the previous cost.
Camping World deployed IBM watsonx Assistant as a virtual agent named Arvee across all web properties, increasing customer engagement by 40% and improving agent efficiency by 33%.
State Bank of India partnered with IBM to build YONO, a comprehensive mobile platform combining banking, financial services, and marketplace that achieved 64 million downloads and a USD 40-50 billion valuation.
Lockheed Martin consolidated 46 disparate data management systems into a single integrated platform with IBM, reducing data and AI tools by 50% and enabling 10,000 engineers to build and deploy AI solutions using IBM Granite models.
UFC partnered with IBM to build the UFC Insights Engine using IBM watsonx Orchestrate, tripling insight volume while reducing query generation time by 40% across 40+ annual live events for 700 million fans worldwide.
Global mobility provider SIXT deployed IBM Instana Observability across 170+ AWS accounts and 2,000+ services, reducing problem detection and resolution time by 70% and detecting availability anomalies 50% faster.
Moderna partnered with IBM Quantum to explore quantum computing for mRNA sequence optimization, achieving record-breaking simulations of 60 nucleotide sequences on 80 qubits and advancing toward practical quantum advantage in drug development.
Scuderia Ferrari HP partnered with IBM Consulting to reimagine their mobile fan app using IBM watsonx AI, delivering AI-generated race summaries, personalized content, and interactive features that doubled daily active users and increased in-app engagement by 35%.
Brazilian banking giant Bradesco deployed IBM Watson across 5,200 branches to transform customer service response times from 10 minutes to seconds. The AI assistant now handles 283,000 monthly queries with 95% accuracy, enabling personalized service for 65 million customers.
Blue Origin deployed 2,700+ AI agents with 70% company-wide adoption, achieving a 90% reduction in hardware development time using Amazon Bedrock.