How ManTech Cut IT Tier 1 Support Workload by 50% with Moveworks AI

New Mexico County Assessor

New Mexico's largest county by population deployed C3 AI Property Appraisal to modernize its commercial property valuation process. By unifying millions of data points and applying AI-based Automated Valuation Models, the county achieved a 50-percentage-point improvement in model accuracy and a 3x gain in appraisal equity — all within weeks of going live.

GovernmentC3 AI Property AppraisalC3 AI Platform

Seattle Department of Transportation (SDOT)

Seattle Department of Transportation deployed C3 AI Safety Analysis to power its Vision Zero initiative, unifying data from 7,800+ intersections across 4,000 miles of roadway. The AI-driven platform replaced manual, siloed workflows with machine learning-based collision severity analysis and interactive dashboards. Within 12 weeks, SDOT achieved a 90%+ reduction in collision analysis time, enabling near real-time identification of safety hotspots.

GovernmentMachine Learning-Based Collision Severity Factor AnalysisC3 AI Platform

Garden City Public Schools

Garden City Public Schools in Kansas operates one of the state's largest student transportation fleets, transporting more than 2,000 students daily across 900+ square miles. After deploying the Samsara Connected Operations Platform with AI dash cams and connected maintenance tools, the district achieved over $150,000 in annual savings, cut maintenance costs by 66%, and reduced preventable accidents by 87% in just 18 months. The transformation replaced paper-based inspection workflows and unreliable DVR cameras with a single cloud-connected platform.

GovernmentEducationSamsara Connected Operations PlatformSamsara AI Dash Cams

City of Poughkeepsie

The City of Poughkeepsie’s Public Works Department manages over 100 vehicles serving 30,000 residents in New York. After deploying Samsara AI Dash Cams, Asset Tag, and Fleet Telematics across its fleet, the City reduced accidents by 25% within four months and gained real-time visibility into $200,000 in specialized equipment—while cutting repair costs from $10,000 to $2,000 per incident through in-house maintenance.

GovernmentSamsara Fleet TelematicsSamsara Asset Tag

California’s Employment Development Department, which administers unemployment, disability, and paid family leave programs for millions of residents, deployed Elastic Security on AWS to unify cybersecurity monitoring across 3,000 servers and 850 billion records. AI-driven threat detection reduced mean time to response by 99% while enabling a 60-person security team to manage over 80,000 alerts per month.

GovernmentElastic CloudElastic Security

West Monroe

West Monroe, a 2,000-person business and technology consulting firm, deployed Moveworks to deliver AI-powered IT and HR support directly in Microsoft Teams and Slack. The firm resolved 8,000 tickets and accelerated 4,000 more in the first year, generating $1.4 million in annual MSP cost savings — a 40% reduction — while cutting software provisioning time from 3–4 days to under 30 minutes.

Professional ServicesMoveworks

Albemarle

Albemarle, the world’s largest lithium manufacturer with 8,300 employees across four continents, deployed Moveworks as its AI assistant ALbot within Microsoft Teams to provide multilingual, 24/7 employee support. The platform resolves 80% of support tickets without IT back-and-forth and has cut average resolution time by 49%, giving Albemarle’s growing global workforce consistent, instant support regardless of language or time zone.

ManufacturingMoveworks

reMarkable

reMarkable built two Agentforce-powered AI agents — 'Mark' for customer support and 'Saga' for internal IT help — autonomously resolving 35% of inbound support cases and significantly reducing IT team workload, enabling the company to scale without proportional headcount growth.

TechnologySalesforce Service CloudSalesforce Data Cloud