How PwC Saves $150M with Microsoft 365 Copilot Across 200,000+ Employees

PwC deployed 200,000+ Microsoft 365 Copilot licenses across 136 countries, recording 40.8 million AI actions in six months and saving $150M in time plus $25M from platform consolidation.

Outcomes

$150 millionTime Savings from Copilot
$25 millionPlatform Consolidation Savings
40.8 millionCopilot Actions (6 months)
200,000+Copilot Licenses Deployed

Tools & Technologies

1M3
Microsoft 365 Copilot
AI-powered assistant integrated across Microsoft 365 for enterprise productivity

AI Categories

Challenge

Organizational scale across 136 countries created silos, slowed change adoption, and hindered unified global collaboration.

Solution

Deployed 200,000+ Microsoft 365 Copilot licenses with custom agents in Copilot Studio for HR, IT, and research, migrating 15+ petabytes and 500,000+ mailboxes.

Full Story

PwC, with 364,000+ employees across 136 countries, faced modernization pressures. Organizational scale created silos, slowed change adoption, and hindered unified global collaboration.

Access 454+ AI use cases, 426+ tools, and adoption signal rankings.

Source

MICROSOFT
February 2026
Original case study

Similar Cases

1J
How JAKALA Cuts Campaign Cycles from 7 Days to 24 Hours with Claude Agents
JAKALA
Under 24 hours, down from 5–7 working daysCampaign optimization cycle
2WM
How West Monroe Cut IT Costs by $1.4M Annually with Moveworks AI
West Monroe
$1.4 millionAnnual IT support cost savings
3K
KPMG Deploys 150+ Automations to Unlock $90M in Immediate Impact
KPMG
$90 millionimmediate_impact
4P
How PwC Uses CrewAI to Accelerate Enterprise-Scale GenAI Adoption
PwC
70%+Code generation accuracy
5K
How KPMG Achieves 60-80% Content Time Savings with Writer AI
KPMG
60-80%Time savings on derivative content creation
6B
How Brainlabs Uses Claude Cowork to Automate Work Across 1,000 Employees
Brainlabs
~400Skills authored by employees
7BP
How Blue Pearl Uses IBM Bob to Cut Java Modernization from 30 Days to 3
Blue Pearl
~90%Reduction in Java modernization delivery time
8TR
How Thomson Reuters Uses Claude in Amazon Bedrock to Power CoCounsel
Thomson Reuters
3,000+Subject matter experts' knowledge delivered via AI
9B
How Brand.ai Uses Claude to Cut Enterprise Brand Compliance Costs
Brand.ai
From $5M to a fractionAnnual brand compliance cost reduction
10NR
How NRI Uses Claude on Amazon Bedrock to Automate Japanese Business Document Analysis
Nomura Research Institute
50%Document review time reduction
See all use cases →