How PwC Saves $150M with Microsoft 365 Copilot Across 200,000+ Employees

PwC deployed 200,000+ Microsoft 365 Copilot licenses across 136 countries, recording 40.8 million AI actions in six months and saving $150M in time plus $25M from platform consolidation.

Outcomes

$150 millionTime Savings from Copilot
$25 millionPlatform Consolidation Savings
40.8 millionCopilot Actions (6 months)
200,000+Copilot Licenses Deployed

Tools & Technologies

1M3
Microsoft 365 Copilot
AI-powered assistant integrated across Microsoft 365 for enterprise productivity

AI Categories

Challenge

Organizational scale across 136 countries created silos, slowed change adoption, and hindered unified global collaboration.

Solution

Deployed 200,000+ Microsoft 365 Copilot licenses with custom agents in Copilot Studio for HR, IT, and research, migrating 15+ petabytes and 500,000+ mailboxes.

Full Story

PwC, with 364,000+ employees across 136 countries, faced modernization pressures. Organizational scale created silos, slowed change adoption, and hindered unified global collaboration.

Access 449+ AI use cases, 414+ tools, and adoption signal rankings.

Source

MICROSOFT
February 2026
Original case study

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