Professional ServicesOperations
How PwC Saves $150M with Microsoft 365 Copilot Across 200,000+ Employees
PwC deployed 200,000+ Microsoft 365 Copilot licenses across 136 countries, recording 40.8 million AI actions in six months and saving $150M in time plus $25M from platform consolidation.
Tools & Technologies
1Microsoft 365 Copilot
AI-powered assistant integrated across Microsoft 365 for enterprise productivity
AI Categories
Challenge
Organizational scale across 136 countries created silos, slowed change adoption, and hindered unified global collaboration.
Solution
Deployed 200,000+ Microsoft 365 Copilot licenses with custom agents in Copilot Studio for HR, IT, and research, migrating 15+ petabytes and 500,000+ mailboxes.
Full Story
PwC, with 364,000+ employees across 136 countries, faced modernization pressures. Organizational scale created silos, slowed change adoption, and hindered unified global collaboration.
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