How DHL Consolidated 7 Disconnected Safety Systems into One Platform with Samsara
DHL Supply Chain and DHL Express in the U.S. replaced seven separate point solutions for telematics, dash cams, compliance, and trailer tracking with Samsara’s Connected Operations Cloud. Across 20 fully deployed sites, DHL Express achieved a 65% reduction in harsh driving incidents and a 26% drop in accidents, while DHL Supply Chain cut driver turnover by 50%.
Impact
65%
Reduction in harsh driving incidents
26%
Reduction in accidents
49%
Reduction in accident-related costs
50%
Reduction in speeding and mobile usage
50%
Reduction in driver turnover
10%
CSA score improvement
Up to 2 days
Time saved per yard hunt
7
Point solutions replaced
19
Business system integrations
Challenge
DHL in the U.S. operated seven separate point solutions for fleet telematics, safety cameras, compliance, and trailer tracking that were difficult to connect and delivered inconsistent data — limiting safety program effectiveness, burdening drivers with multiple tools, and preventing a unified view of operations.
Solution
DHL deployed Samsara’s Connected Operations Cloud to replace all seven systems with a single integrated platform covering AI-powered video safety, vehicle telematics, smart trailer tracking, driver workflow apps, and 19 business system integrations — providing real-time visibility and proactive alerts across the entire fleet.
What Leaders Say
“Instead of juggling dozens of different vendors, we now have an integrated, easy-to-use platform. That’s why we chose Samsara as the right partner for the future.”
“At our scale, safety has a huge ripple effect. It doesn’t just impact our employees and their families—it benefits the general public.”
“When our EVs come online, we don’t have to add an additional vendor. That readiness is going to enable us to move faster in reaching our electrification goals.”
“I’ve managed a lot of system launches in my career. This is the first one where we had operators saying, ‘Thank you.’ Samsara has simplified our operators’ lives significantly.”
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Full Story
DHL Group operates one of the world’s largest logistics networks, with 600,000 employees serving over 220 countries. DHL Supply Chain manages warehousing, packaging, and transportation for more than 1,400 customers across 50 countries, while DHL Express handles international express shipments for businesses and individuals worldwide. In the U.S., both divisions depend on a large fleet of commercial vehicles where driver safety, vehicle uptime, and regulatory compliance are directly tied to customer commitments.
Before deploying Samsara, DHL in the U.S. was running seven separate point solutions covering telematics, dash cameras, compliance reporting, trip management, DVIRs, trailer tracking, and speed monitoring. These systems were difficult to integrate with each other and delivered inconsistent data quality, limiting the operational visibility teams needed to manage safety programs and respond quickly to incidents. The fragmented toolset also burdened drivers with multiple devices and apps for their daily workflows.
DHL consolidated all seven systems onto the Samsara Connected Operations Cloud, integrating it with 19 business systems to create a single source of operational truth. Video-based AI safety features — including Drowsiness Detection and Lane Departure Warnings — gave supervisors real-time alerts when fatigue or unsafe behavior was detected. Smart trailer tracking provided complete visibility into cargo location, condition, and health. The Samsara Driver App unified HOS logging, DVIRs, and navigation into a single mobile interface, and supervisors received proactive alerts 30 minutes before a driver’s hours would expire to prevent violations before they occurred.
The safety outcomes across fully deployed sites were significant. DHL Express achieved a 65% reduction in harsh driving incidents, a 26% drop in accidents, and a 49% decrease in accident-related costs. DHL Supply Chain saw a 50% decrease in both speeding and mobile device usage, along with a 50% reduction in driver turnover. Trailer management improvements helped teams save up to two days per yard search with real-time location data, and proactive ABS monitoring lifted their CSA score by 10%.
Beyond immediate safety gains, Samsara positioned DHL for its fleet electrification strategy. The platform’s EV-readiness means DHL can onboard electric vehicles without adding another vendor, accelerating progress toward the company’s sustainability targets. The deployment also shifted how DHL’s operators relate to technology — with supervisors reporting that drivers thanked them for a simplified experience, a rare signal of genuine workflow improvement at enterprise scale.