RetailSupply Chain

How Super-Pharm Uses Vertex AI to Improve Inventory Accuracy from 50% to 90%

Super-Pharm leveraged Google Vertex AI for ML-powered demand forecasting, improving inventory accuracy from 50% to 90% and making forecasting 10x more efficient.

Impact

50% to 90%

Inventory Accuracy

10x improvement

Forecasting Efficiency

Challenge

On-premise systems could not keep pace with data volumes for tens of thousands of products, causing stockouts, abandoned carts, and lost revenue.

Solution

Migrated to Google Cloud with Vertex AI for ML-powered demand forecasting, BigQuery for data analysis, and Gemini AI for automatic product categorization.

Tools & Technologies

What Leaders Say

Vertex AI offered us the most advanced options for ML models, along with an intuitive, user-friendly interface.

Elran Aharonee, Data Manager, Super-Pharm
Get the full context.

Sign up to read complete case studies, access detailed metrics, and unlock all use cases.

Full Story

Super-Pharm, a leading pharmacy and beauty retail chain, struggled to predict customer demand for tens of thousands of products. On-premise systems could not handle growing data volumes, resulting in abandoned carts, stockouts, and lost revenue.

The company migrated to Google Cloud, leveraging Vertex AI for machine learning-powered demand forecasting, BigQuery for data analysis, and Gemini AI for automatic product categorization on its marketplace.

Inventory accuracy improved dramatically from 50% to 90%, demand forecasting became 10x more efficient, and the customer journey was significantly optimized.

Similar Cases

E
Etsy
~80x
listings per theme increase via algotorial curation

Etsy, the global marketplace for handcrafted and vintage goods, serves nearly 90 million buyers across more than 130 million listings from 5 million sellers. Using Vertex AI, BigQuery, Dataflow, and Gemini, the company built a personalized search and discovery platform it calls “algotorial curation” — increasing listings per theme by 80x, driving a 5% lift in SEO-driven visits, and delivering a 3% conversion improvement for sellers.

RetailGDGoogle DataflowGBGoogle BigQuery
M
Morrisons
98.96%
data reporting lag reduction

Morrisons, one of the UK’s largest supermarkets serving nine million customers weekly across 500 stores, migrated its on-premise data warehouse to BigQuery and Looker, reducing reporting lag by 98.96% from one day to 15 minutes. Real-time data now powers Vertex AI demand forecasting models and a customer-facing Product Finder app that receives 50,000 hits per day during peak periods.

RetailGCGoogle Cloud RunLLooker
S
Shopify
< 24 hours
model upgrade deployment

Shopify built Sidekick, an AI commerce assistant powered by Claude Sonnet on Google Vertex AI, enabling millions of merchants to reach their first sale in days instead of weeks.

RetailCOClaude on Vertex AIGBGoogle BigQuery
CE
Class Editori
One of Italy’s first AI agents in the media landscape
mfgpt launch milestone

Class Editori, a leading Italian media company specializing in finance, fashion, and lifestyle with 40 years of content archives, partnered with Softlab to build MFGPT on Google Cloud — one of Italy’s first generative AI agents in the media industry. The system unified four decades of journalistic archives and real-time financial data into BigQuery, powered by Gemini and Vertex AI, converting trial users into paid subscribers and securing B2B enterprise agreements with major financial institutions.

Media & EntertainmentFFirestoreGCGoogle Cloud Run
AS
AXA Switzerland
Over 95%
query and processing time reduction

AXA Switzerland, the country’s leading insurer covering over 40% of Swiss companies, migrated its entire data infrastructure to Google Cloud and deployed BigQuery, Vertex AI, and Gemini to become a data-driven organization. The transformation reduced complex query times from days to minutes or seconds and generated a high double-digit million Swiss franc profit improvement through Smart Data initiatives.

InsuranceDDialogflowGCGoogle Cloud Run
FD
Fifth Dimension
Days or weeks → 30 minutes
investment memo drafting time

Fifth Dimension, a global AI platform for commercial real estate asset managers and owner-operators, built a multi-model workflow on Google Cloud using Gemini for large-scale document ingestion and Claude for high-precision reasoning. The platform compressed investment memo drafting from days or weeks to just 30 minutes and achieved 99.9% reliability for multi-hour workflows, driving deals with top-10 U.S. asset managers.

Real EstateGCGoogle Cloud StorageGCGoogle Cloud Run
CW
Camping World
40%
customer engagement increase

Camping World deployed IBM watsonx Assistant as a virtual agent named Arvee across all web properties, increasing customer engagement by 40% and improving agent efficiency by 33%.

RetailICIBM ConsultingIWIBM watsonx Assistant
E
EVERSANA
30 minutes
campaign development time

EVERSANA built the first AI-powered marketing agency platform on Google Cloud using three master AI agents that create complete pharma campaigns in 30 minutes.

PharmaceuticalsGVGoogle Vertex AIGGGoogle Gemini