KPMG Deploys 150+ Automations to Unlock $90M in Immediate Impact
KPMG partnered with Automation Anywhere to deploy AI agents and agentic process automation across recruiting, HR, finance, and accounting workflows, delivering $90 million in immediate impact and identifying $150 million in future automation opportunities.
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Challenge
KPMG needed to streamline operations and eliminate inefficiencies across recruiting, HR, and finance processes, while managing a growing backlog of manual tasks that slowed candidate experience and financial operations.
Solution
Deployed Automation Anywhere AI agents, Document Automation, and the Agentic Process Automation System to automate recruiting and hiring, training design, and finance and accounting workflows across the organization.
Full Story
KPMG, one of the Big Four professional services firms, launched a comprehensive automation initiative to eliminate inefficiencies across its operations. Starting with recruiting to reduce delays and improve the candidate experience, the team expanded automation into training design, accounting, and finance. Using Automation Anywhere's AI agents, Document Automation, and Agentic Process Automation System, KPMG delivered over 150 automations. The program produced $90 million in immediate financial impact, including a $50 million reduction in back orders and $30 million cut from days sales outstanding, while surfacing $150 million in future automation opportunities.
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