How Deutsche Telekom Saves 5 Hours Per Week Per Attorney with Harvey

Deutsche Telekom deployed Harvey across its Legal, Compliance, and Data Protection departments, enabling attorneys to reclaim approximately 5 hours per week through AI-powered litigation support, regulatory research, and tender generation.

Impact

~5 hours

Hours Reclaimed Per Attorney Weekly

Challenge

Mounting regulatory demands, increasingly complex products, and growing workloads required doing more with less in a highly regulated telecommunications environment.

Solution

Deployed Harvey across Legal, Compliance, and Data Protection departments with tailored training, workshops, and a 'Prompt of the Week' adoption programme.

Tools & Technologies

What Leaders Say

AI is essential for addressing challenges and transforming how we work.

Dr. Claudia Junker, General Counsel, Deutsche Telekom
Get the full story.

Sign up to read complete case studies, access detailed metrics, and unlock all use cases.

Full Story

Deutsche Telekom's in-house legal team operates in one of the most complex regulatory environments in Europe, managing an expanding portfolio of products across multiple jurisdictions. Growing workloads, mounting compliance obligations, and the pressure to deliver more with leaner teams made traditional legal workflows increasingly unsustainable.

The company deployed Harvey across its German Legal, Compliance, and Data Protection departments. The rollout included tailored training, practitioner workshops, and internal engagement initiatives — including a recurring 'Prompt of the Week' programme — to accelerate adoption and build team confidence with the platform.

Lawyers applied Harvey across a range of demanding tasks: rapidly identifying critical sections in lengthy contracts (including a 200-page document analysed in one example), condensing complex regulations into actionable summaries, researching specialised legal areas, and accelerating tender response generation.

Attorneys reported reclaiming approximately five hours per week, redirecting that time toward higher-value work including strategic planning, detailed risk reviews, and complex advisory. Dr. Claudia Junker, General Counsel, described the transformation as enabling the team to navigate complexity with precision while maintaining focus on strategic value.

Similar Cases

VU
Vodafone UK
50%
reduction in copywriting time

Vodafone UK, one of Britain’s largest mobile operators, and VOIS, Vodafone’s shared services arm, deployed Writer’s enterprise AI platform to transform their marketing operations at scale. The implementation replaced manual content production workflows with AI agents that handle banner creation, campaign copywriting, and generative engine optimization. Within six months, Vodafone UK eliminated 20 hours per week of manual work and saw 2x engagement from AI-optimized campaigns, while VOIS cut copywriting time by half.

TelecommunicationsWWriter
SC
SoftBank Corp.
4,500
fte-equivalents saved annually

SoftBank Corp. is Japan’s largest telecommunications operator and a global technology investor with ambitions far beyond carrier services. Facing a bottleneck in scaling automation beyond early RPA deployments, SoftBank launched the ‘Digital Worker 4,000 Project’—a top-management-led initiative to automate cross-functional business processes using Automation Anywhere alongside Salesforce, Office365, and Google integrations. The effort redirected 4,500 FTE-equivalents of annual labor toward value-added work and generated 52,000 generative AI improvement proposals from employees in just ten days.

TelecommunicationsAAAutomation Anywhere
C
Cisco
1,500+
engineering hours saved monthly

Cisco embedded OpenAI Codex into production engineering workflows, achieving 20% faster builds, 10-15x defect resolution throughput, and saving 1,500+ engineering hours per month.

TelecommunicationsOCOpenAI Codex
S
Syngenta
3.6 hours
hours saved weekly per lawyer

Syngenta Group deployed Harvey across 50 lawyers, saving an average of 3.6 hours per week per lawyer and $18,000 in annual productivity gains per person, while 100% of users reported external counsel cost reductions.

AgricultureHHarvey
CL
CMS Law
95%
lawyer adoption rate in initial rollout

CMS Law deployed Harvey across 7,200 lawyers in 50+ countries — one of the largest GenAI rollouts in the legal sector — achieving 95% adoption in the initial phase through Harvey's Assistant, Vault, Knowledge, and Workflow Agents.

Legal ServicesHHarvey
C
Cuatrecasas
80%+
daily user adoption rate

Cuatrecasas deployed Harvey across all 26 offices as part of its CELIA Project, achieving over 80% daily usage among its 1,900+ lawyers for due diligence, drafting, and legal research.

Legal ServicesHHarvey