How Medgate Uses Claude Code to Accelerate Healthcare Software Development

Medgate connects 2.5 million patients to doctors remotely across Switzerland and Germany, handling around 3,000 consultations daily during peak winter periods. The company's engineering team faced a growing feature backlog and increasing regulatory requirements—development cycles had become bottlenecks to healthcare innovation.

The challenge was acute: Medgate needed to accelerate software development without compromising the reliability that healthcare-critical infrastructure demands. Every deployment had to be both fast and safe.

Medgate engaged OWT, a Swisscom company and Switzerland's leading technology consultancy, to run a three-month Claude Code pilot across four teams with approximately 15 engineers. The results validated organization-wide rollout.

Post-pilot, Claude Code delivered up to 80% faster test case development, 50–99% reduction in delivery time for some features, 90% faster bug resolution through automated root cause analysis, and a 50% improvement in code quality through AI-enhanced PR reviews.