How Alpiq Consolidated 5 Monitoring Tools into One with Datadog
Alpiq, a Swiss energy services provider with 1,200 employees, replaced five separate monitoring solutions with Datadog as its company-wide observability platform. After deploying the Datadog Mule® Integration to bring MuleSoft monitoring into Datadog, the team achieved full end-to-end visibility and reduced mean time to detect issues by 25–30%.
Impact
25–30%
Reduction in mean time to detect issues
5 → 1
Monitoring tools consolidated
Challenge
Alpiq’s integration team managed five separate monitoring tools with fragmented visibility, while simultaneously migrating from an on-premises Tibco integration platform to cloud-based MuleSoft — creating gaps in observability that could affect trading, power plant operations, and other critical business functions.
Solution
Alpiq consolidated to Datadog as its company-wide observability platform and deployed the Datadog Mule® Integration from the Datadog Marketplace to bring MuleSoft Anypoint Platform monitoring into Datadog APM and Log Management alongside its existing application monitoring.
Tools & Technologies
What Leaders Say
“The Datadog Mule® integration allows us to implement end-to-end monitoring since all our applications are now monitored in Datadog.”
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Full Story
Alpiq produces and trades electricity across Europe, managing a portfolio that includes nuclear, hydropower, wind, and photovoltaic assets alongside complex digital integration systems that connect trading operations, power plant monitoring, and grid management. For the five-person integration team led by Amine Ajil, Head of Integrations, the reliability of those integrations is not abstract — failures can affect essential business functions including power trading and plant operations.
Before tool consolidation, the team operated more than five separate monitoring solutions. Each tool gave partial visibility into a different layer of the stack, but no single view connected them. Troubleshooting a cross-system issue required pivoting between platforms, extending resolution time and increasing cognitive overhead. Costs were higher than necessary, and the team couldn’t achieve true end-to-end observability. Simultaneously, Alpiq was executing a broader cloud migration, transitioning its integration layer from an on-premises Tibco platform to the cloud-based MuleSoft Anypoint Platform — a change that required rethinking how integration performance would be monitored.
Ajil discovered Datadog through its consolidated observability capabilities and adopted it as Alpiq’s company-wide platform. To handle the MuleSoft migration specifically, he found the Datadog Mule® Integration in the Datadog Marketplace — an offering built by IO Connect Services, a technology partner specializing in MuleSoft and AWS. The setup took a matter of hours. Using the Datadog APM connector within MuleSoft applications, API logs flow directly into Datadog’s Traces tab, giving Ajil a drag-and-drop interface for specifying what data to surface and a unified view for pivoting between APM traces and log management.
The consolidation delivered immediate gains: tool sprawl dropped from five monitoring solutions to one, and mean time to detect issues fell by 25–30%. Within a single day of setup, Ajil had configured his preferred views and was using the platform operationally. The Traces interface made it possible to identify failing APIs at a glance and drill down to the exact trace without switching contexts.
Ajil has since pushed adoption of the Datadog platform beyond the integration team to business-facing units, including trading. His view is that the platform’s accessibility makes it viable for non-technical users, which extends its value well beyond the integration and engineering functions that originally deployed it.