How AI is transforming the technology sector through product innovation, developer tooling, infrastructure optimization, and AI-native applications.
15
Use Cases
18
Companies
47
Tools Used
Companies
Popular Tools in Technology
Amazon BedrockSign up to read complete case studies, access detailed metrics, and unlock all use cases.
Use Cases (15)
Pfizer achieved a 93% database reduction and 20% cost avoidance by migrating their global SAP environment to S/4HANA on IBM Power10 infrastructure.
Datadog integrated OpenAI Codex into live PR review workflows, catching 22% of incidents that passed human review and enabling 1,000+ engineers with AI-powered system-level code analysis.
Postman selected Claude Opus 4.6 as the default model for Agent Mode, saving developers up to 1,150 hours per year and nearly $1M annually for a 10-person team in API development automation.
Amazon BedrockReplit on Microsoft Azure democratized software development so that 75% of enterprise users are non-engineers, compressing development timelines from weeks to minutes with natural language.
Lenovo's Solutions and Services Group deployed ServiceNow Technology Provider Service Management and generative AI to unify its global Device-as-a-Service operations across 400+ enterprise customers. The platform streamlined onboarding, integrated third-party tools, and enabled self-service portals — delivering measurable gains in customer satisfaction and retention within a single year.
Adobe deployed the ServiceNow AI Platform across IT, HR, security, and workplace operations to streamline employee experiences for over 30,000 staff. Generative AI tools like Now Assist help more than 8,000 IT and HR team members resolve cases faster, reduce outage recovery time, and automate email triage. The result is a measurably faster, more connected workforce that frees employees to focus on high-value creative work.
CANCOM, a leading EMEA digital solutions provider, built an AI-powered assistant using ServiceNow's Now Assist and generative AI to unify internal and customer-facing services. The CANCOM Assistant deflects 80% of support tickets across all departments and doubled adoption within a single year. The solution connects IT, HR, finance, supply chain, and sales onto one unified platform powered by agentic AI.
Fifth Dimension, a UK-based AI analytics company serving the real estate industry, migrated to Google Cloud to overcome critical infrastructure bottlenecks. By adopting Vertex AI, Cloud Run, and serverless architecture, the company achieved 50x processing scalability, 6x revenue growth, and a 30% reduction in infrastructure costs — all within a rapid growth trajectory from founding in 2023 to global scale by 2025.
Salesforce, the world’s leading CRM company, deployed Writer across more than 3,000 employees spanning marketing, communications, product, and customer success. Using Writer’s AI Studio no-code builder and Knowledge Graph RAG, teams create and launch custom agents in minutes without engineering support. Users report a 20% productivity gain—equivalent to reclaiming one full workday per week—with 78% saying the platform positively affects their daily work.
CoreWeave, a global AI cloud provider serving top AI labs and enterprises, deployed Cohere’s North agentic AI platform to overhaul its Slack-based customer support workflow in 90 days. North automated ticket triage, context gathering, and routing recommendations, cutting mean resolution time from 4–8 days to 2–5 days while sustaining customer satisfaction scores between 4.9 and 5.0.
Pure Storage, a Santa Clara-based enterprise data storage company, deployed Glean to unify knowledge access across Jira, GitHub, and internal wikis for teams spanning engineering, legal, and customer support. The AI-powered search platform cuts information-retrieval time by more than 30 minutes per search and enables employees to build custom GenAI applications in as little as 5 minutes, while boosting overall employee satisfaction scores by 39 points.
Palo Alto Networks, the global cybersecurity leader with nearly 15,000 employees, deployed Moveworks as an AI Assistant named Sheldon to deliver autonomous support across Slack, email, and ServiceNow. The platform resolves 4,000 IT and HR issues per month while saving 351,000 employee hours, enabling the company to scale its hybrid FLEXWORK model without adding headcount.
Fujitsu, the global IT and digital transformation company with 124,000 employees, partnered with Cohere to develop Takane — a state-of-the-art Japanese large language model built on the Cohere Command series. Designed for private deployment in regulated sectors such as finance, healthcare, and government, Takane delivers world-class performance on the JGLUE benchmark and is now integrated into Fujitsu’s AI service offerings and data intelligence platform.
Notion, the connected workspace platform used by millions worldwide, integrated Cohere Rerank into its search pipeline to power Notion AI’s search accuracy across multilingual enterprise workspaces. Every search and Notion AI interaction now routes through Cohere Rerank, delivering dramatically improved relevance while cutting the cost and complexity of embedding-based retrieval for smaller workspaces.
Delphi is an AI platform that enables coaches, creators, and experts to deploy interactive “Digital Minds”—always-on conversational agents trained on their unique content. Scaling from proof of concept to a commercial platform with thousands of customers required a vector database that could support millions of isolated namespaces, billions of vectors, and sub-second retrieval under variable load. Delphi selected Pinecone, achieving P95 query latency of 100ms and keeping retrieval under 30% of total response time—freeing the engineering team to build product rather than manage infrastructure.