How AI is transforming technology companies by accelerating software development, improving products, and driving innovation.
Use Cases155
Companies146
Tools154
AI Use Cases in Technology
1
How IBM Uses watsonx to Unlock $4.5B in Productivity Gains
IBM · Operations
$4.5 billion
Total productivity gains unlocked
$4.5 billionTotal productivity gains unlocked
2
How Lenovo Uses ServiceNow AI Platform to Boost CX and Cut Churn
Lenovo · Customer Service
25%
Net Promoter Score improvement
25%Net Promoter Score improvement
3
How Hexaware Uses Elastic AI Assistant to Cut Engineer Training Time by 75%
Hexaware · Operations
From 12–18 months to 3 months
New hire onboarding time reduction
From 12–18 months to 3 monthsNew hire onboarding time reduction
4
How Duvo Uses Claude to Automate Enterprise Operations and Recover Abandoned Work
Duvo · Operations
€2.8M+
Annualized savings at Rohlik Group within three months
€2.8M+Annualized savings at Rohlik Group within three months
5
How Terminal X Uses Pinecone to Cut Retrieval Latency by 35%
Terminal X · Research & Development
0.68 to 0.91
F1 retrieval accuracy improvement
0.68 to 0.91F1 retrieval accuracy improvement
6
How Aquant Uses Pinecone to Cut Service Resolution Time 49%
Aquant · Operations
98%+
Retrieval accuracy
98%+Retrieval accuracy
7
How Attention Uses Claude to Automate Sales Ops and Boost Win Rates
Attention · Sales
1.6 million hours
Admin hours automated
1.6 million hoursAdmin hours automated
8
How Smartsheet Uses Claude to Ship 3x More Code and Cut IT Costs by 60%
Smartsheet · Software Engineering
1.76 million
MCP tool calls in first 30 days
1.76 millionMCP tool calls in first 30 days
9
How Assembled Automates 50%+ of Support Cases Using Claude AI
Assembled · Customer Service
20%
Increase in customer satisfaction
20%Increase in customer satisfaction
10
How Adobe Uses ServiceNow AI to Resolve IT & HR Cases 30% Faster
Adobe · Operations
30%
Faster case resolutions
30%Faster case resolutions
See all use cases →Get the full context.
Sign up to read complete case studies, access detailed metrics, and unlock all use cases.
Popular AI Models in Technology
Claude Sonnet 4.6
Anthropic's multimodal model with 1M-token context balancing performance and efficiency for coding and reasoning.
Claude Opus 4.8
Anthropic's Claude Opus 4.8 multimodal model with a 1M-token context for coding, analysis, and agentic work.
Claude Haiku 4.5
Anthropic's fast multimodal LLM with a 200k-token context for text, image, and file processing.
Claude Opus 4.6
Anthropic's flagship multimodal model with 1M-token context for complex reasoning, coding, and agentic work.
Gemini 3.5 Flash
Google's fast reasoning model with a 1M-token context for text, image, video, audio, and document inputs.
Claude 3.5 Haiku
Anthropic's fast multimodal model with a 200K-token context for everyday tasks.
Claude Sonnet 4
Anthropic's multimodal model with a 1M-token context for coding, reasoning, and agentic tasks.
Claude 3 Haiku
Anthropic's fast multimodal LLM with a 200K-token context for vision-language tasks.
Popular AI Tools in Technology
Claude
Anthropic's AI assistant for analysis, writing, and reasoning tasks.
Claude Code
An agentic AI coding tool that writes, edits, and executes code autonomously.
Snowflake
Cloud data warehouse by Snowflake for storing, querying, and sharing structured and semi-structured data.
Pinecone
Managed vector database by Pinecone for real-time semantic search and similarity matching at scale.
Glean
Enterprise search platform by Glean connecting company knowledge across SaaS apps using AI.
Snowflake Cortex AI
Built-in AI and ML capabilities within the Snowflake Data Cloud
Elasticsearch
Search and analytics engine by Elastic offering full-text, vector, and hybrid search capabilities.
Amazon Bedrock
Fully managed service for accessing foundation models from leading AI companies via AWS.
Writer
Enterprise AI writing platform by Writer helping teams produce on-brand content at scale.
Claude Managed Agents
Hosted agent infrastructure by Anthropic for deploying and managing Claude-powered autonomous agents at scale.
Popular AI Tooling Categories in Technology
1
ML Platform
Platforms for building, training, deploying, and governing machine learning models, including ML orchestration, model serving, and AI development environments.
2
Agentic Management
Platforms for orchestrating and managing autonomous AI agents that execute multi-step workflows across systems without continuous human input.
3
Developer Tools
Platforms and tools that accelerate software development, including AI coding assistants, CI/CD pipelines, and developer environments.
4
Data Platform
Platforms for storing, processing, and managing structured and unstructured data, including data warehouses, lakehouses, and data pipelines.
5
Cloud Infrastructure
Cloud services and infrastructure for compute, storage, networking, and container orchestration that underpin modern AI applications.
6
AI Assistants
AI tools that help employees or customers accomplish tasks through natural language — answering questions, resolving requests, and surfacing knowledge proactively.
7
CRM & Sales
AI tools for managing customer relationships, automating sales workflows, and unifying customer data across touchpoints.
8
Search & Vector Database
AI tools that enable semantic search, vector similarity matching, and retrieval-augmented generation across large document collections.
9
Business Intelligence
Platforms that help organizations visualize, analyze, and report on business data through dashboards, self-service analytics, and automated insights.
10
See all Categories →Customer Service & IT
AI tools for managing IT service operations, employee support, and customer service through intelligent case routing and self-service portals.
Industry Overview
Avg. Company Size
SmallMid-sizeEnterprise
Companies
Industry Overview
Avg. Company Size
SmallMid-sizeEnterprise
Companies
Get the full context.
Sign up to read complete case studies, access detailed metrics, and unlock all use cases.