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OpenTable

1001-5000 employees· United States·Website ↗

Leading restaurant reservation platform

Hospitality
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Use Cases (1)

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OpenTable
40%
case resolution improvement

OpenTable deployed two Salesforce Agentforce AI agents — one for restaurants and one for diners — improving case resolution rates by 40% and handling tens of thousands of conversations without human escalation.

HospitalitySASalesforce Agentforce