D

Databricks

5000+ employees· US·Website ↗

A data and AI company providing a unified lakehouse platform for data engineering, analytics, and machine learning.

Data and AI Platforms
Share:
Get the full story.

Sign up to read complete case studies, access detailed metrics, and unlock all use cases.

Use Cases (1)

D
Databricks
73%
ticket deflection rate

Databricks is a global data and AI platform serving over 10,000 customers, including 60% of the Fortune 500, and quadrupled its workforce in three years. Facing an overloaded service desk across 8,000+ employees and 75+ internal tools, the company deployed R2DB, an agentic AI assistant built on the Moveworks platform, to handle IT and HR support at scale. R2DB now deflects 73% of tickets, delivers 3,500+ weekly answers, and has driven $1.5M in staffing cost avoidance—while employee IT satisfaction doubled.

Data and AI PlatformsMAMoveworks AI Assistant