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CANCOM

5000+ employees· Germany·Website ↗

German IT services and solutions provider offering cloud computing, managed services, and IT infrastructure for businesses.

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Use Cases (1)

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CANCOM
2x
adoption growth of cancom assistant

CANCOM, a leading EMEA digital solutions provider, built an AI-powered assistant using ServiceNow's Now Assist and generative AI to unify internal and customer-facing services. The CANCOM Assistant deflects 80% of support tickets across all departments and doubled adoption within a single year. The solution connects IT, HR, finance, supply chain, and sales onto one unified platform powered by agentic AI.

TechnologySAServiceNow AI PlatformNANow Assist
CANCOM AI Use Cases & Strategy | Applied