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Vapi is an enterprise platform for building, deploying, and managing AI-powered voice agents, serving customers from healthcare systems handling 250,000 monthly patient calls to labor marketplaces screening 50,000 applicants a month. The company deployed Claude as the intelligence layer of Composer, an AI assistant that lets anyone configure production voice agents through natural language. Users who onboard through Composer are nearly 3x more likely to reach deep activation and 3x more likely to recover after a failed first call.
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