Zapier
A workflow automation platform that connects apps and automates repetitive business tasks without requiring code.
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Use Cases (2)
Zapier connects nearly 8,000 apps for more than 3.4 million businesses, with 97% of its employees using AI in their daily work. The company adopted Claude Cowork across marketing and engineering teams, enabling individual contributors to run multi-system data queries, build live dashboards, and draft publishable content—all without coordinating across teams. A homepage concept that previously required multi-team handoffs now takes about 15 minutes.
Zapier deployed Claude Enterprise and Claude Code company-wide, achieving 89% AI adoption across all employees — the highest adoption rate in company history. The automation platform now runs 800+ internal AI agents and saw 10x year-over-year growth in Anthropic app usage. Adoption began grassroots before a formal rollout.