Omilia
Conversational AI platform company specializing in natural language understanding for enterprise contact centers and telecom operators.
Sign up to read complete case studies, access detailed metrics, and unlock all use cases.
Use Cases (2)
Omilia, the Cyprus-based conversational AI company helping enterprises replace legacy IVR systems with AI-first contact centers, adopted Snowflake’s AI Data Cloud on AWS to centralize analytics and streamline data operations. Snowflake’s managed platform delivered 33% faster deployment times and saved hundreds of DevOps hours per month, enabling near real-time visibility into AI model performance, call volumes, and operational trends across Omilia’s global enterprise customer base.
Omilia is a conversational AI platform provider that helps enterprises replace legacy IVR systems with end-to-end AI-powered contact centers, serving clients across heavily regulated sectors globally. The company adopted Snowflake’s AI Data Cloud to consolidate fragmented data operations, enable near real-time analytics, and reduce infrastructure complexity as its enterprise footprint expanded. The shift freed DevOps teams from routine maintenance, cut deployment times by 33%, and gave Omilia’s clients faster visibility into how their AI models perform.