R

Reddit

1001-5000 employees· US·Website ↗

Social media platform and online community network with over 100k active subreddits and billions of monthly visitors.

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Use Cases (1)

R
Reddit
46%
support cases deflected by ai

Reddit deployed Salesforce Agentforce to support SMB advertisers on its Ads Help Center, deflecting 46% of cases autonomously vs 13% with the prior chatbot, cutting resolution time from 8.9 to 1.4 minutes, and saving 760 hours of agent time annually.

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Reddit AI Use Cases & Strategy | Applied