Jamf
US software company providing Apple device management and security solutions for enterprises and education institutions.
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Use Cases (2)
Jamf deployed Claude Enterprise across 16 departments, then built interactive workflow skills using Claude Cowork that transformed manual spreadsheet-based processes into guided, conversational experiences. Performance reviews that previously required months of effort are now built in under 45 minutes, and non-engineering teams independently create custom data dashboards.
Jamf, the leader in Apple enterprise management securing over 30 million devices for 75,000+ organizations worldwide, deployed the Moveworks AI Assistant (internally named Caspernicus) to transform employee support across IT, HR, Legal, and Facilities. Within the first month, 30% of employees adopted the assistant; today, more than 70% of Jamf’s workforce actively uses it to resolve requests that once took days in a matter of minutes. By meeting employees where they work in Slack, the platform automated routine tasks like password resets, software provisioning, and onboarding workflows, freeing IT to focus on higher-impact initiatives.