Salesforce Agentforce
AI agent platform for customer service, sales, and employee support automation
2
Use Cases
2
Companies
2
Industries
Companies Using Salesforce Agentforce
Industries
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Use Cases (2)
OpenTable
40%
case resolution improvement
OpenTable deployed two Salesforce Agentforce AI agents — one for restaurants and one for diners — improving case resolution rates by 40% and handling tens of thousands of conversations without human escalation.
Hospitality
Salesforce Agentforce
reMarkable
37%
cases handled by ai
reMarkable deployed Salesforce Agentforce in 3 weeks, with AI agent Mark handling 37% of 27,000+ monthly support cases at satisfaction levels matching human agents, plus an internal IT agent via Slack.
Consumer ElectronicsSalesforce Agentforce