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Nexo

201-1000 employees· Bulgaria·Website ↗

Cryptocurrency lending and financial services platform offering instant crypto-backed loans, high-yield savings accounts, and an exchange.

Financial Services
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Use Cases (1)

N
Nexo
62%
cases resolved autonomously by agentforce

Nexo, a digital assets wealth platform handling over 20,000 complex monthly inquiries, deployed Salesforce Agentforce to deliver 24/7 AI-powered customer support across its app and website. The agent autonomously answers complex FAQs requiring real-time financial data and jurisdiction-specific knowledge, resolving 62% of cases and saving 2,600 hours of manual work.

Financial ServicesSASalesforce Agentforce
Nexo AI Use Cases & Strategy | Applied