Salesforce Marketing Cloud
Digital marketing platform for building data-driven, personalized campaigns across email, mobile, and web channels.
Use Cases3
Companies3
Industries3
AI Use Cases with Salesforce Marketing Cloud
1
How Pacers Sports & Entertainment Uses Agentforce to Unify Fan Data
Pacers Sports & Entertainment · Marketing
340,000+ fans
Home game attendance (Indiana Fever 2024 season)
340,000+ fansHome game attendance (Indiana Fever 2024 season)
2
How FedEx Uses Salesforce Data 360 to Capture 2,000%+ ROI
FedEx · Marketing
+13 percentage points (25% to 40%)
Customer activation rate improvement
+13 percentage points (25% to 40%)Customer activation rate improvement
3
How UChicago Medicine Uses Salesforce Agentforce to Automate Patient Support
UChicago Medicine · Customer Service
100
Patient marketing segments built
100Patient marketing segments built
Vendor
Salesforce
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Often Used With
Databricks
Unified data analytics and AI platform built on Apache Spark for lakehouse architecture, ML, and generative AI workloads.
Salesforce Sales Cloud
CRM platform for sales automation and management.
Salesforce Data Cloud
Real-time data platform for unifying customer data across Salesforce.
Salesforce Agentforce
Platform deploying autonomous AI agents for customer service, sales, and employee tasks across Salesforce.
Azure Data Lake
Cloud data storage service by Microsoft Azure for storing large-scale structured and unstructured data.
Salesforce Service Cloud
CRM platform for customer service and support operations.
Square
Point-of-sale and payment platform by Block for accepting payments in-person and online.
Shopify
E-commerce platform by Shopify powering online and in-person retail for merchants of all sizes.
Companies
Companies documented using this tool in real use cases.
Vendor
Salesforce
salesforce.comCompanies
Companies documented using this tool in real use cases.
Get the full context.
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