Plataforma de comunicación en equipo de Salesforce para mensajería, uso compartido de archivos y colaboración en las organizaciones.
Casos de uso9
Empresas9
Industrias4
Casos de IA con Slack
1
How Airtree Uses Claude Cowork to Automate VC Research & Reporting
Airtree · Operations
Reduced from 2 days to minutes
Market & competitor research time
Reduced from 2 days to minutesMarket & competitor research time
2
How ManTech Cut IT Tier 1 Support Workload by 50% with Moveworks AI
ManTech · Customer Service
50%
IT Tier 1 FTE reduction
50%IT Tier 1 FTE reduction
3
How Rakuten Uses Claude Managed Agents to Cut Release Cycles from Quarterly to Biweekly
Rakuten · Software Engineering
From quarterly to every 2 weeks
Release frequency improvement
From quarterly to every 2 weeksRelease frequency improvement
4
How LY Corporation Uses Agentforce to Resolve 80% of Customer Cases
LY Corporation · Customer Service
80%
Customer cases resolved by Agentforce
80%Customer cases resolved by Agentforce
5
reMarkable Deploys Agentforce AI Agents to Scale Customer Service and IT
reMarkable · Customer Service
35%
Support cases autonomously resolved by Agentforce agent
35%Support cases autonomously resolved by Agentforce agent
6
How Perk's SDR Team Built 60% of North American Pipeline Using Agentforce Prospecting Agent
Perk · Sales
60%
North American pipeline attributed to Prospecting Agent
60%North American pipeline attributed to Prospecting Agent
7
How MIMIT Health Uses Agentforce Health to Onboard Patients in Under 10 Minutes
MIMIT Health · Customer Service
< 10 min
Patient onboarding time with AI agents
< 10 minPatient onboarding time with AI agents
8
How Engine Built AI Agent Eva with Agentforce to Resolve 50% of Customer Inquiries Autonomously
Engine · Customer Service
50%
Chat inquiries resolved autonomously by Agentforce
50%Chat inquiries resolved autonomously by Agentforce
9
How CANCOM Uses Agentic AI to Deflect 80% of Support Tickets
CANCOM · Operations
2x
Adoption growth of CANCOM Assistant
2xAdoption growth of CANCOM Assistant
Vendor
Slack
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Usado frecuentemente con
Salesforce Agentforce
Platform deploying autonomous AI agents for customer service, sales, and employee tasks across Salesforce.
Salesforce Data Cloud
Real-time data platform for unifying customer data across Salesforce.
Microsoft Teams
Collaboration and chat platform by Microsoft for team messaging, video calls, and file sharing.
Salesforce Sales Cloud
CRM platform for sales automation and management.
Claude Managed Agents
Hosted agent infrastructure by Anthropic for deploying and managing Claude-powered autonomous agents at scale.
Agent Studio
Low-code builder for creating custom AI agents that automate enterprise workflows and employee support tasks.
Google Chat
Team messaging and collaboration tool integrated with Google Workspace for workplace communication.
Moveworks
Enterprise AI platform by Moveworks that resolves employee IT and HR requests through conversational AI.
Empresas
Empresas que usan esta herramienta en casos documentados.
Vendor
Slack
slack.comEmpresas
Empresas que usan esta herramienta en casos documentados.
Entiende todo el contexto.
Regístrate para leer casos de estudio completos, acceder a métricas detalladas y recibir todos los reportes.