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Plataforma de comunicación en equipo de Salesforce para mensajería, uso compartido de archivos y colaboración en las organizaciones.

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Casos de uso4
Empresas4
Industrias3

Casos de IA con Slack

1A
How Airtree Uses Claude Cowork to Automate VC Research & Reporting
Airtree · Operations
Reduced from 2 days to minutesMarket & competitor research time
2M
How ManTech Cut IT Tier 1 Support Workload by 50% with Moveworks AI
ManTech · Customer Service
50%IT Tier 1 FTE reduction
3R
reMarkable Deploys Agentforce AI Agents to Scale Customer Service and IT
reMarkable · Customer Service
35%Support cases autonomously resolved by Agentforce agent
4C
How CANCOM Uses Agentic AI to Deflect 80% of Support Tickets
CANCOM · Operations
2xAdoption growth of CANCOM Assistant
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Madurez de IA

Etapa de implementación promedio en los casos documentados.

0Piloto4Escalando0Maduro
Industrias
Technology
2
Government
1
Financial Services
1

Usado frecuentemente con

1SA
Salesforce Agentforce
Platform deploying autonomous AI agents for customer service, sales, and employee tasks across Salesforce.
2SS
Salesforce Service Cloud
CRM platform for customer service and support operations.
3SS
Salesforce Sales Cloud
CRM platform for sales automation and management.
4SD
Salesforce Data Cloud
Real-time data platform for unifying customer data across Salesforce.
5AS
Agent Studio
Low-code builder for creating custom AI agents that automate enterprise workflows and employee support tasks.
6M
Moveworks
Enterprise AI platform by Moveworks that resolves employee IT and HR requests through conversational AI.
7GC
Google Chat
Team messaging and collaboration tool integrated with Google Workspace for workplace communication.
8NA
Now Assist
Generative AI and copilot product by ServiceNow for assisting agents and employees across workflows.
Funciones de negocio clave

Áreas más frecuentemente impactadas en los casos con esta herramienta.

Customer Service
2
Operations
2
Empresas
RreMarkableMManTechCCANCOMAAirtree