Plataforma de colaboración y chat de Microsoft para mensajería en equipo, videollamadas y uso compartido de archivos.

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Casos de uso4
Empresas4
Industrias3

Casos de IA con Microsoft Teams

1R
How Rakuten Uses Claude Managed Agents to Cut Release Cycles from Quarterly to Biweekly
Rakuten · Software Engineering
From quarterly to every 2 weeksRelease frequency improvement
2L
How loanDepot Cut IT Approval Times from Days to Under 5 Minutes with AI
loanDepot · Customer Service
<5 minutesIT approval turnaround
3C
How CANCOM Uses Agentic AI to Deflect 80% of Support Tickets
CANCOM · Operations
2xAdoption growth of CANCOM Assistant
4GC
How Grupo Casas Bahia Uses Databricks AI/BI Genie to Cut Analysis Time from Hours to Minutes
Grupo Casas Bahia · Business Intelligence
5–6 hours down to 2 minutesReduction in analysis time
Vendor
M
Microsoft
microsoft.com
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Madurez de IA

Etapa de implementación promedio en los casos documentados.

0Piloto2Escalando2Maduro
Industrias

Industrias más frecuentemente impactadas en los casos con esta herramienta.

Technology
2
Retail
1
Financial Services
1

Usado frecuentemente con

1S
Slack
Team communication platform by Salesforce for messaging, file sharing, and collaboration across organizations.
2DA
Databricks AI/BI Genie
Natural language querying interface that lets non-technical users ask questions in plain English and get instant analytics from data lakehouses.
3CM
Claude Managed Agents
Hosted agent infrastructure by Anthropic for deploying and managing Claude-powered autonomous agents at scale.
4M
Moveworks
Enterprise AI platform by Moveworks that resolves employee IT and HR requests through conversational AI.
5S
ServiceNow
Cloud platform for IT service management, automating workflows across IT, HR, and customer operations.
6NA
Now Assist
Generative AI and copilot product by ServiceNow for assisting agents and employees across workflows.
7CA
CANCOM Assistant
AI-powered virtual assistant by CANCOM for handling employee IT support queries and knowledge requests.
8TP
Technology Provider Service Management (TPSM)
Customer service management product by ServiceNow for managing external technology provider relationships.
Funciones de negocio clave

Áreas más frecuentemente impactadas en los casos con esta herramienta.

Business Intelligence
1
Software Engineering
1
Customer Service
1
Operations
1
Empresas

Empresas que usan esta herramienta en casos documentados.