Moveworks
Enterprise AI platform by Moveworks that resolves employee IT and HR requests through conversational AI.
5
Use Cases
5
Companies
5
Industries
Companies Using Moveworks
Industries
Sign up to read complete case studies, access detailed metrics, and unlock all use cases.
Use Cases (5)
Palo Alto Networks, the global cybersecurity leader with nearly 15,000 employees, deployed Moveworks as an AI Assistant named Sheldon to deliver autonomous support across Slack, email, and ServiceNow. The platform resolves 4,000 IT and HR issues per month while saving 351,000 employee hours, enabling the company to scale its hybrid FLEXWORK model without adding headcount.
West Monroe, a 2,000-person business and technology consulting firm, deployed Moveworks to deliver AI-powered IT and HR support directly in Microsoft Teams and Slack. The firm resolved 8,000 tickets and accelerated 4,000 more in the first year, generating $1.4 million in annual MSP cost savings — a 40% reduction — while cutting software provisioning time from 3–4 days to under 30 minutes.
Albemarle, the world’s largest lithium manufacturer with 8,300 employees across four continents, deployed Moveworks as its AI assistant ALbot within Microsoft Teams to provide multilingual, 24/7 employee support. The platform resolves 80% of support tickets without IT back-and-forth and has cut average resolution time by 49%, giving Albemarle’s growing global workforce consistent, instant support regardless of language or time zone.
ManTech deployed Moveworks' AI assistant to 8,000 federal government employees, cutting Tier 1 IT workload by 50%, reducing call center volume by 68%, and achieving 93% customer satisfaction in year one.
loanDepot deployed Moveworks' AI assistant in Microsoft Teams to automate IT approvals, resolving 2,000 issues monthly and cutting turnaround from days to under 5 minutes.