AI in Travel & Hospitality

Share:

1

Use Cases

1

Companies

2

Tools Used

Companies

EEngine

Popular Tools in Travel & Hospitality

SASalesforce AgentforceABAgentforce Builder
Get the full story.

Sign up to read complete case studies, access detailed metrics, and unlock all use cases.

Use Cases (1)

E
Engine
15%
average handle time reduction

Engine, a B2B travel platform handling 500,000+ annual traveler requests, deployed an Agentforce AI agent called Eva that autonomously manages over 30% of customer cases end-to-end. The implementation reduced average handle time by 15%, lifted CSAT from 3.7 to 4.3, and delivered $2M in estimated annual cost savings — all within a 12-day deployment timeline.

Travel & HospitalitySASalesforce AgentforceABAgentforce Builder