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Agentforce Builder

by Salesforce·Agentic Management·Product page ↗

Low-code development environment within Salesforce for building and deploying custom AI agents using natural language and visual tools.

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Use Cases

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Companies

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Industries

Companies Using Agentforce Builder

EEngine

Industries

Retail
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Use Cases (1)

E
Engine
15%
average handle time reduction

Engine, a B2B travel platform handling 500,000+ annual traveler requests, deployed an Agentforce AI agent called Eva that autonomously manages over 30% of customer cases end-to-end. The implementation reduced average handle time by 15%, lifted CSAT from 3.7 to 4.3, and delivered $2M in estimated annual cost savings — all within a 12-day deployment timeline.

RetailABAgentforce BuilderSASalesforce Agentforce
Agentforce Builder AI Use Cases & Reviews | Applied