Platforms that help teams communicate, store files, manage knowledge, and collaborate on documents across the enterprise.
23
Use Cases
16
Tools
19
Companies
Productivity & Collaboration Tools
Microsoft's cloud-based DevOps platform for source control, CI/CD pipelines, and project tracking.
Document processing service by Google Cloud for extracting structured data from unstructured documents.
Open-source digital experience platform for building web content management and personalization systems.
Email platform by Google for sending, receiving, and organizing messages, widely used in enterprise.
Team messaging and collaboration tool integrated with Google Workspace for workplace communication.
Cloud productivity suite by Google including Docs, Sheets, Slides, and Drive for business collaboration.
AI meeting notes tool by Granola that automatically transcribes and summarizes meeting conversations.
AI-powered assistant integrated across Microsoft 365 for enterprise productivity
Collaboration and chat platform by Microsoft for team messaging, video calls, and file sharing.
Work operating system for teams to build workflows, track projects, and collaborate across departments.
Knowledge management platform by Notion for organizing notes, wikis, and project information in teams.
Transactional email delivery service by Wildbit for reliable sending of receipts and notifications.
Knowledge management and collaboration platform by Microsoft for storing and sharing documents across teams.
Team communication platform by Salesforce for messaging, file sharing, and collaboration across organizations.
Messaging platform by Meta for consumer and business chat, widely used for customer service.
Showing 15 of 16 tools
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Use Cases (23)
CirrusMD, a physician-first virtual care company connecting over 13 million members with physicians in under 60 seconds, deployed Writer’s Palmyra Med model to solve two critical challenges: helping physicians recommend the right patient benefits at the point of care, and automating clinical documentation. After a year of failed in-house development with OpenAI models, CirrusMD launched its first AI-powered workflow in under six months with Writer. The result: a 234% increase in physician direction to benefits and 15x higher benefits engagement by patients.
N26, one of Europe’s leading digital banks serving millions of customers across 24 markets, deployed Writer to let a small content design team scale its work across product, UX, legal, and marketing without compromising brand consistency or compliance. By embedding Writer into Figma and existing workflows, the team enabled non-designers to produce compliant, on-brand content independently. The result: a 58% reduction in time spent, 50% higher employee confidence in writing tasks, and adoption across 7 teams.
Qualcomm, the semiconductor company behind Snapdragon and a decade-long AI R&D leader, deployed Writer across marketing, legal, analytics, sales, and HR to accelerate time to market and standardize brand voice at scale. With Writer’s Knowledge Graph, AI agents, and Palmyra LLMs integrated directly into Microsoft Word and Outlook, teams across the company embedded AI into their core workflows. The result is 2,400 hours saved per month, 85% weekly active usage, and a 30–40% reduction in workload for individual contributors.
Vodafone UK, one of Britain’s largest mobile operators, and VOIS, Vodafone’s shared services arm, deployed Writer’s enterprise AI platform to transform their marketing operations at scale. The implementation replaced manual content production workflows with AI agents that handle banner creation, campaign copywriting, and generative engine optimization. Within six months, Vodafone UK eliminated 20 hours per week of manual work and saw 2x engagement from AI-optimized campaigns, while VOIS cut copywriting time by half.
reMarkable built two Agentforce-powered AI agents — 'Mark' for customer support and 'Saga' for internal IT help — autonomously resolving 35% of inbound support cases and significantly reducing IT team workload, enabling the company to scale without proportional headcount growth.
CMCC Foundation automated fragmented data workflows across MongoDB, SAP, and Monday.com using Make, cutting HR data entry errors by 65% and purchase request time by 85% during a major reorganization.
ManTech deployed Moveworks' AI assistant to 8,000 federal government employees, cutting Tier 1 IT workload by 50%, reducing call center volume by 68%, and achieving 93% customer satisfaction in year one.
loanDepot deployed Moveworks' AI assistant in Microsoft Teams to automate IT approvals, resolving 2,000 issues monthly and cutting turnaround from days to under 5 minutes.
Xello is a college and career readiness platform serving 4 million active students across Canada, the US, and the UK. Managing content across three regional style guides and a constant stream of career profiles, lessons, and feature updates, the content team adopted Writer in 2022 to standardize terminology, enforce style consistency, and accelerate production with generative AI. The result: a 66% faster time to market and a single source of truth for style and brand guidelines accessible across the company.
Ellevest is a women-focused financial services and investing platform founded on the premise that the financial industry was built for men and has left women behind. With 20 writers producing 150+ articles annually and an intersectional style guide that evolves with cultural norms, the team adopted Writer to enforce brand consistency and compliance at scale. Time spent correcting style guide mistakes has dropped by 50–70%, and writers across the company now ship content aligned to Ellevest’s voice without requiring intensive manual editorial review.
New American Funding (NAF) is one of the largest independent mortgage banks in the US, with a marketing team of nearly 60 people spanning content, performance marketing, brand communications, and social. Facing an overwhelmed content operation across a regulated industry, NAF deployed Writer’s enterprise generative AI platform to streamline content production, enforce compliance guardrails, and maintain brand voice at scale. The platform now saves the team 360 hours per week and has compressed content tasks from hours to minutes.
KPMG US, one of the world’s largest professional services firms, embedded Writer into its marketing and corporate communications teams as part of its aIQ AI transformation program. Using Writer’s research agent and derivative content agents, the firm saves 60–80% of the time previously spent creating marketing assets from thought leadership content, repurposing thousands of hours annually toward higher-value strategic work.
Salesforce, the world’s leading CRM company, deployed Writer across more than 3,000 employees spanning marketing, communications, product, and customer success. Using Writer’s AI Studio no-code builder and Knowledge Graph RAG, teams create and launch custom agents in minutes without engineering support. Users report a 20% productivity gain—equivalent to reclaiming one full workday per week—with 78% saying the platform positively affects their daily work.
Giles AI, a London-based healthcare AI startup, built its medical research assistant on Google Cloud using Vertex AI, Gemini Pro, and Document AI to help researchers extract structured insights from millions of scientific articles. The platform achieved 95% accuracy in data extraction, a 98% agreement rate with human researchers, and helped one clinical customer cut research task time by 85%.
Airtree, a $2 billion Australian venture capital firm, deployed Claude Cowork as shared firm-wide infrastructure to unify fragmented data across tools like Notion, Slack, Google Drive, and Affinity. The team built custom Skills to automate board meeting prep, market research, and portfolio reporting — cutting multi-hour tasks down to minutes. What began as individual productivity gains quickly scaled into a collaborative system where Skills built by one person benefit the entire firm.
Bordr, an online service helping foreigners obtain Portuguese tax IDs, used n8n to automate its entire order management workflow — from document generation to customer email updates. By replacing manual processes with multi-step automated pipelines, the two-person team scaled to a six-figure business within months without sacrificing customer service quality.
CANCOM, a leading EMEA digital solutions provider, built an AI-powered assistant using ServiceNow's Now Assist and generative AI to unify internal and customer-facing services. The CANCOM Assistant deflects 80% of support tickets across all departments and doubled adoption within a single year. The solution connects IT, HR, finance, supply chain, and sales onto one unified platform powered by agentic AI.
PwC deployed 200,000+ Microsoft 365 Copilot licenses across 136 countries, recording 40.8 million AI actions in six months and saving $150M in time plus $25M from platform consolidation.
Showing the 18 most recent of 23 use cases