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How CANCOM Uses Agentic AI to Deflect 80% of Support Tickets
CANCOM · Operations
2x
Adoption growth of CANCOM Assistant
2xAdoption growth of CANCOM Assistant
Vendor
Microsoft
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Usado frecuentemente con
Now Assist
Generative AI and copilot product by ServiceNow for assisting agents and employees across workflows.
CANCOM Assistant
AI-powered virtual assistant by CANCOM for handling employee IT support queries and knowledge requests.
ServiceNow AI Platform
Enterprise AI and workflow automation platform by ServiceNow powering digital transformation across industries.
Slack
Team communication platform by Salesforce for messaging, file sharing, and collaboration across organizations.
Technology Provider Service Management (TPSM)
Customer service management product by ServiceNow for managing external technology provider relationships.
Microsoft Teams
Collaboration and chat platform by Microsoft for team messaging, video calls, and file sharing.
Empresas
Vendor
Microsoft
microsoft.comEmpresas
Entiende todo el contexto.
Regístrate para leer casos de estudio completos, acceder a métricas detalladas y recibir todos los reportes.