Technology Provider Service Management (TPSM)
Producto de ServiceNow para gestionar relaciones con proveedores de tecnología externos y el servicio al cliente.
Casos de uso2
Empresas2
Industrias1
Casos de IA con Technology Provider Service Management (TPSM)
1
How Lenovo Uses ServiceNow AI Platform to Boost CX and Cut Churn
Lenovo · Customer Service
25%
Net Promoter Score improvement
25%Net Promoter Score improvement
2
How CANCOM Uses Agentic AI to Deflect 80% of Support Tickets
CANCOM · Operations
2x
Adoption growth of CANCOM Assistant
2xAdoption growth of CANCOM Assistant
Vendor
ServiceNow
servicenow.comEntiende todo el contexto.
Regístrate para leer casos de estudio completos, acceder a métricas detalladas y recibir todos los reportes.
Usado frecuentemente con
ServiceNow AI Platform
Enterprise AI and workflow automation platform by ServiceNow powering digital transformation across industries.
Strategic Portfolio Management
Portfolio management product by ServiceNow for aligning technology investments with business strategy.
Flow Designer
Visual workflow automation tool by ServiceNow for building no-code process automations across modules.
DocuSign
Electronic signature and agreement cloud platform for digitizing contract workflows.
Kafka
Distributed event streaming platform by Apache and Confluent for high-throughput real-time data pipelines.
Service Bridge
Integration product by ServiceNow for connecting its platform with external systems and data sources.
IT Operations Management (ITOM)
AIOps and IT operations management product by ServiceNow for monitoring and automating infrastructure.
Predictive Intelligence
AI and ML product by ServiceNow for predictive routing, categorization, and intelligent automation.
Vendor
ServiceNow
servicenow.comEntiende todo el contexto.
Regístrate para leer casos de estudio completos, acceder a métricas detalladas y recibir todos los reportes.