Producto de IA generativa y copiloto de ServiceNow para asistir a agentes y empleados en sus flujos de trabajo.

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Casos de uso2
Empresas2
Industrias1

Casos de IA con Now Assist

1A
How Adobe Uses ServiceNow AI to Resolve IT & HR Cases 30% Faster
Adobe · Operations
30%Faster case resolutions
2C
How CANCOM Uses Agentic AI to Deflect 80% of Support Tickets
CANCOM · Operations
2xAdoption growth of CANCOM Assistant
Vendor
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ServiceNow
servicenow.com
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Madurez de IA

Etapa de implementación promedio en los casos documentados.

0Piloto2Escalando0Maduro
Industrias
Technology
2

Usado frecuentemente con

1SA
ServiceNow AI Platform
Enterprise AI and workflow automation platform by ServiceNow powering digital transformation across industries.
2IO
IT Operations Management (ITOM)
AIOps and IT operations management product by ServiceNow for monitoring and automating infrastructure.
3HS
HR Service Delivery (HRSD)
HR automation platform by ServiceNow for managing employee service requests, onboarding, and HR workflows.
4IS
IT Service Management (ITSM)
IT service management platform by ServiceNow for handling incidents, requests, and change management.
5SA
ServiceNow AI Agents
Agentic AI product by ServiceNow for automating multi-step IT and business workflows autonomously.
6SA
ServiceNow AI Experience
AI self-service and virtual agent product by ServiceNow enabling employees to resolve issues without human help.
7CA
CANCOM Assistant
AI-powered virtual assistant by CANCOM for handling employee IT support queries and knowledge requests.
8S
Slack
Team communication platform by Salesforce for messaging, file sharing, and collaboration across organizations.
Funciones de negocio clave

Áreas más frecuentemente impactadas en los casos con esta herramienta.

Operations
2
Empresas