ServiceNow AI Platform
Plataforma empresarial de IA y automatización de flujos de trabajo de ServiceNow que impulsa la transformación digital en múltiples sectores.
Casos de uso4
Empresas4
Industrias2
Casos de IA con ServiceNow AI Platform
1
How Lenovo Uses ServiceNow AI Platform to Boost CX and Cut Churn
Lenovo · Customer Service
25%
Net Promoter Score improvement
25%Net Promoter Score improvement
2
How Adobe Uses ServiceNow AI to Resolve IT & HR Cases 30% Faster
Adobe · Operations
30%
Faster case resolutions
30%Faster case resolutions
3
How UNOS Uses ServiceNow AI Platform to Coordinate Life-Saving Organ Transplants
United Network for Organ Sharing (UNOS) · Operations
132
Average organ transplants in the U.S. per day
132Average organ transplants in the U.S. per day
4
How CANCOM Uses Agentic AI to Deflect 80% of Support Tickets
CANCOM · Operations
2x
Adoption growth of CANCOM Assistant
2xAdoption growth of CANCOM Assistant
Vendor
ServiceNow
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Usado frecuentemente con
IT Operations Management (ITOM)
AIOps and IT operations management product by ServiceNow for monitoring and automating infrastructure.
Technology Provider Service Management (TPSM)
Customer service management product by ServiceNow for managing external technology provider relationships.
Now Assist
Generative AI and copilot product by ServiceNow for assisting agents and employees across workflows.
Workflow Data Fabric
Data integration layer by ServiceNow for connecting disparate data sources across enterprise workflows.
Flow Designer
Visual workflow automation tool by ServiceNow for building no-code process automations across modules.
DocuSign
Electronic signature and agreement cloud platform for digitizing contract workflows.
Kafka
Distributed event streaming platform by Apache and Confluent for high-throughput real-time data pipelines.
Microsoft Dynamics
CRM and ERP platform by Microsoft for managing customer relationships and business operations.
Vendor
ServiceNow
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Regístrate para leer casos de estudio completos, acceder a métricas detalladas y recibir todos los reportes.