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Producto de integración de ServiceNow para conectar su plataforma con sistemas y fuentes de datos externos.

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Casos de IA con Service Bridge

1L
How Lenovo Uses ServiceNow AI Platform to Boost CX and Cut Churn
Lenovo · Customer Service
25%Net Promoter Score improvement
Vendor
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ServiceNow
servicenow.com
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Madurez de IA

Etapa de implementación promedio en los casos documentados.

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Industrias

Industrias más frecuentemente impactadas en los casos con esta herramienta.

Technology
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Usado frecuentemente con

1SP
Strategic Portfolio Management
Portfolio management product by ServiceNow for aligning technology investments with business strategy.
2FD
Flow Designer
Visual workflow automation tool by ServiceNow for building no-code process automations across modules.
3D
DocuSign
Electronic signature and agreement cloud platform for digitizing contract workflows.
4K
Kafka
Distributed event streaming platform by Apache and Confluent for high-throughput real-time data pipelines.
5IO
IT Operations Management (ITOM)
AIOps and IT operations management product by ServiceNow for monitoring and automating infrastructure.
6PI
Predictive Intelligence
AI and ML product by ServiceNow for predictive routing, categorization, and intelligent automation.
7TP
Technology Provider Service Management (TPSM)
Customer service management product by ServiceNow for managing external technology provider relationships.
8A
Absolute
Endpoint security and management platform by Absolute Security for protecting devices from threats.
Funciones de negocio clave

Áreas más frecuentemente impactadas en los casos con esta herramienta.

Customer Service
1
Empresas

Empresas que usan esta herramienta en casos documentados.

LLenovo