Technology Provider Service Management (TPSM)
Customer service management product by ServiceNow for managing external technology provider relationships.
Use Cases2
Companies2
Industries1
AI Use Cases with Technology Provider Service Management (TPSM)
1
How Lenovo Uses ServiceNow AI Platform to Boost CX and Cut Churn
Lenovo · Customer Service
25%
Net Promoter Score improvement
25%Net Promoter Score improvement
2
How CANCOM Uses Agentic AI to Deflect 80% of Support Tickets
CANCOM · Operations
2x
Adoption growth of CANCOM Assistant
2xAdoption growth of CANCOM Assistant
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