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Data integration layer by ServiceNow for connecting disparate data sources across enterprise workflows.

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Companies1
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AI Use Cases with Workflow Data Fabric

1L
How Lenovo Uses ServiceNow AI Platform to Boost CX and Cut Churn
Lenovo · Customer Service
25%Net Promoter Score improvement
Vendor
S
ServiceNow
servicenow.com
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AI Maturity

Average implementation stage across documented use cases.

0Pilot1Scaling0Mature
Industries

Industries most frequently targeted in use cases with this tool.

Technology
1

Often Used With

1SP
Strategic Portfolio Management
Portfolio management product by ServiceNow for aligning technology investments with business strategy.
2SA
ServiceNow AI Platform
Enterprise AI and workflow automation platform by ServiceNow powering digital transformation across industries.
3FD
Flow Designer
Visual workflow automation tool by ServiceNow for building no-code process automations across modules.
4D
DocuSign
Electronic signature and agreement cloud platform for digitizing contract workflows.
5SB
Service Bridge
Integration product by ServiceNow for connecting its platform with external systems and data sources.
6K
Kafka
Distributed event streaming platform by Apache and Confluent for high-throughput real-time data pipelines.
7IS
IT Service Management (ITSM) Professional
Professional IT service management platform by ServiceNow for incident, problem, and change management.
8A
Absolute
Endpoint security and management platform by Absolute Security for protecting devices from threats.
Key Business Functions

Business areas most frequently targeted in use cases with this tool.

Customer Service
1
Companies

Companies documented using this tool in real use cases.

LLenovo
Workflow Data Fabric AI Use Cases & Reviews | Applied