IBM Consulting
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Use Cases (4)
Camping World deployed IBM watsonx Assistant as a virtual agent named Arvee across all web properties, increasing customer engagement by 40% and improving agent efficiency by 33%.
Pfizer achieved a 93% database reduction and 20% cost avoidance by migrating their global SAP environment to S/4HANA on IBM Power10 infrastructure.
The Masters Golf Tournament at Augusta National Golf Club has partnered with IBM Consulting for 30 years to deliver its award-winning digital fan experience to millions worldwide. IBM deployed watsonx AI agents, IBM Granite models, and watsonx.data to transform over 20,000 tournament shots per year into real-time Hole Insights, automated Round in 3 Minutes recaps, and natural language search across a 58-year video archive. Twenty-five AI agents now power the platform, reducing manual editorial effort while giving digital fans unprecedented access to course-level context.
State Bank of India partnered with IBM to build YONO, a comprehensive mobile platform combining banking, financial services, and marketplace that achieved 64 million downloads and a USD 40-50 billion valuation.