CW

Camping World

5000+ employees· United States·Website ↗

Americas largest retailer of RVs and outdoor recreation products

Retail
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Use Cases (1)

CW
Camping World
40%
customer engagement increase

Camping World deployed IBM watsonx Assistant as a virtual agent named Arvee across all web properties, increasing customer engagement by 40% and improving agent efficiency by 33%.

RetailIWIBM watsonx AssistantICIBM Consulting