Cómo la IA está ayudando a las organizaciones sin fines de lucro a mejorar su alcance, optimizar la captación de fondos y generar mayor impacto social.
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Casos de uso (4)
The United Network for Organ Sharing (UNOS) leverages the ServiceNow AI Platform to coordinate thousands of organ transplants across the U.S. every year. By centralizing case management, enabling self-service portals, and deploying AI-powered IT operations, UNOS has quadrupled its case management capacity while managing nearly 300,000 support cases since 2018. The platform helps UNOS fulfill its 24/7 mission of saving lives with greater speed, accuracy, and efficiency.
The World Economic Forum deployed Salesforce Agentforce as EVA, an AI concierge for Davos 2026, resolving 75% of attendee inquiries instantly and generating personalised briefings for 3,000+ global leaders across 450+ sessions.
Pratham International, one of India's largest nonprofit education organizations, deployed Claude to generate personalized, Bloom's Taxonomy-aligned feedback for student assessments. The system addressed the fundamental challenge of teachers being unable to provide individual feedback in classrooms of 60 or more students. A 20-school pilot completed 1,500+ assessments, improving grading accuracy from 30% to 80% and achieving 90% question generation accuracy.
CMCC Foundation automated fragmented data workflows across MongoDB, SAP, and Monday.com using Make, cutting HR data entry errors by 65% and purchase request time by 85% during a major reorganization.