Writer Knowledge Graph
Knowledge graph component by Writer for connecting enterprise data to power grounded AI responses.
7
Use Cases
7
Companies
3
Industries
Companies Using Writer Knowledge Graph
Industries
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Use Cases (7)
Qualcomm, the semiconductor company behind Snapdragon and a decade-long AI R&D leader, deployed Writer across marketing, legal, analytics, sales, and HR to accelerate time to market and standardize brand voice at scale. With Writer’s Knowledge Graph, AI agents, and Palmyra LLMs integrated directly into Microsoft Word and Outlook, teams across the company embedded AI into their core workflows. The result is 2,400 hours saved per month, 85% weekly active usage, and a 30–40% reduction in workload for individual contributors.
N26, one of Europe’s leading digital banks serving millions of customers across 24 markets, deployed Writer to let a small content design team scale its work across product, UX, legal, and marketing without compromising brand consistency or compliance. By embedding Writer into Figma and existing workflows, the team enabled non-designers to produce compliant, on-brand content independently. The result: a 58% reduction in time spent, 50% higher employee confidence in writing tasks, and adoption across 7 teams.
Medisolv, a healthcare quality reporting software company helping hospitals comply with CMS quality measures, deployed Writer to build internal AI agents that parse thousands of pages of federal regulatory specifications. The result was 80% time savings in content production, 77% active user engagement, and the ability to analyze 10,000-page government documents instantly — compressing article production from 10 hours to 2–3.
TTEC, a global business process outsourcing company that designs and delivers employee training programs for enterprise clients across healthcare, financial services, and retail, deployed Writer AI Studio and Knowledge Graph to automate curriculum design and encode its proprietary learning science framework. The system reduced average asset creation time by 50% and achieved an 8x efficiency gain across design workflows, while improving design quality scores by 5 percentage points.
Go1, an Australian learning and development content aggregator serving enterprise clients across Europe, the Middle East, and North America, deployed Writer’s Knowledge Graph and custom AI apps to automate RFP responses and scale marketing content production across multiple languages. The system cut RFP completion time by 50%, reduced time on content marketing guides by 75%, and delivered 40% time savings on marketing campaigns.
SCAN Health Plan, a non-profit Medicare Advantage plan, deployed Writer's generative and agentic AI platform to build an internal knowledge assistant and personalize member communications. The implementation repurposed thousands of staff hours previously spent on manual content work and delivered 60–80% time savings on derivative content creation, with high satisfaction scores in KPMG-assessed user research.
Sprout Social, a social media management platform serving over 30,000 global brands, deployed Writer AI Studio and Knowledge Graph across its marketing organization to accelerate content production and internal knowledge sharing. The platform reduced SEO content production time by 68% and enabled the team to seize a competitive market opportunity within hours rather than weeks.