Now Assist
Generative AI and copilot product by ServiceNow for assisting agents and employees across workflows.
Use Cases2
Companies2
Industries1
AI Use Cases with Now Assist
1
How Adobe Uses ServiceNow AI to Resolve IT & HR Cases 30% Faster
Adobe · Operations
30%
Faster case resolutions
30%Faster case resolutions
2
How CANCOM Uses Agentic AI to Deflect 80% of Support Tickets
CANCOM · Operations
2x
Adoption growth of CANCOM Assistant
2xAdoption growth of CANCOM Assistant
Vendor
ServiceNow
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Often Used With
ServiceNow AI Platform
Enterprise AI and workflow automation platform by ServiceNow powering digital transformation across industries.
IT Operations Management (ITOM)
AIOps and IT operations management product by ServiceNow for monitoring and automating infrastructure.
ServiceNow AI Agents
Agentic AI product by ServiceNow for automating multi-step IT and business workflows autonomously.
HR Service Delivery (HRSD)
HR automation platform by ServiceNow for managing employee service requests, onboarding, and HR workflows.
IT Service Management (ITSM)
IT service management platform by ServiceNow for handling incidents, requests, and change management.
ServiceNow AI Experience
AI self-service and virtual agent product by ServiceNow enabling employees to resolve issues without human help.
CANCOM Assistant
AI-powered virtual assistant by CANCOM for handling employee IT support queries and knowledge requests.
Slack
Team communication platform by Salesforce for messaging, file sharing, and collaboration across organizations.
Vendor
ServiceNow
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