IT Operations Management (ITOM)
AIOps and IT operations management product by ServiceNow for monitoring and automating infrastructure.
Use Cases3
Companies3
Industries2
AI Use Cases with IT Operations Management (ITOM)
1
How Lenovo Uses ServiceNow AI Platform to Boost CX and Cut Churn
Lenovo · Customer Service
25%
Net Promoter Score improvement
25%Net Promoter Score improvement
2
How Adobe Uses ServiceNow AI to Resolve IT & HR Cases 30% Faster
Adobe · Operations
30%
Faster case resolutions
30%Faster case resolutions
3
How UNOS Uses ServiceNow AI Platform to Coordinate Life-Saving Organ Transplants
United Network for Organ Sharing (UNOS) · Operations
132
Average organ transplants in the U.S. per day
132Average organ transplants in the U.S. per day
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