Workflow Automation

Platforms that connect systems and automate repetitive business processes through low-code integrations, RPA, and event-driven workflows.

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64

Use Cases

24

Tools

17

Companies

Workflow Automation Tools

A
Aisera
Aisera

AI-powered service management platform that automates IT and HR support ticketing using conversational AI.

2
cases
AA
Automation Anywhere
Automation Anywhere

RPA platform by Automation Anywhere that automates repetitive business processes using AI-powered bots.

16
cases
AA
Automation Anywhere Document Automation
Automation Anywhere

Intelligent document processing tool that extracts and classifies structured data from unstructured documents.

3
cases
AA
Automation Anywhere RPA
Automation Anywhere

Robotic process automation software that automates repetitive rule-based tasks across enterprise systems.

1
cases
CE
Celonis Execution Management System
Celonis
1
cases
C
ClickUp
ClickUp

Project management platform with integrated AI for task tracking, team collaboration, and workflow automation.

1
cases
FD
Flow Designer
ServiceNow

Visual workflow automation tool by ServiceNow for building no-code process automations across modules.

1
cases
GA
GitHub Actions
GitHub

CI/CD automation platform integrated into GitHub for building, testing, and deploying code workflows.

7
cases
IA
IBM API Connect
IBM

API management platform for creating, managing, and securing APIs

1
cases
M
Make
Make

No-code visual automation platform for connecting apps and building multi-step workflows without writing code.

7
cases
M
Mautic
Mautic

Open-source marketing automation platform for email campaigns, lead nurturing, and campaign tracking.

1
cases
MP
Microsoft Power Automate
Microsoft

Cloud-based workflow automation tool for connecting apps and automating repetitive business processes.

1
cases
MP
Microsoft Power Platform
Microsoft

Low-code development suite for building business apps, automating workflows, and analyzing data.

1
cases
M
MuleSoft
Salesforce

Integration platform for connecting applications, data, and APIs across cloud and on-premise systems.

6
cases
N
n8n
n8n

Low-code workflow automation platform by n8n for building integrations and automations between services.

6
cases

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Use Cases (64)

S
Saint-Gobain
1–2 weeks
time saved per audit mission

Saint-Gobain is one of the world’s largest building materials manufacturers, with 170,000 employees, operations in 75 countries, and over €40 billion in annual revenue. The company deployed Celonis to transform 120 annual internal audit missions, cutting one to two weeks from each through automated process mining and real-time data visualization. Across the full audit calendar, the time savings add up to 240 weeks per year — the equivalent of six full-time employees — while reframing the audit function from a compliance burden to a strategic business partner.

Manufacturing
CE
Celonis Execution Management System
TV
Thames Valley Police & Hampshire and Isle of Wight Constabulary
£1.4M
cost avoidance from self-service case updates

Thames Valley Police and Hampshire & Isle of Wight Constabulary (TVP and HIOWC) are two of England's largest police forces, together serving over 4 million people across 3,800 square miles. Receiving more than 400,000 non-emergency calls per year — nearly half from citizens simply seeking case updates — the forces built a digital front door for policing: a secure citizen portal powered by MuleSoft and Agentforce Experience, and an AI agent named Bobbi that handles 200+ non-emergency conversations per day, resolving 75% autonomously. The result is £1.4M in cost avoidance and a 97% reduction in cost per interaction.

GovernmentMMuleSoft
CG
Carlsberg Group
600
secrets detected in source code via secret scanning

The Carlsberg Group, one of the world’s largest breweries with distribution across 150 countries, consolidated a fragmented six-tool software development environment onto GitHub Enterprise to eliminate developer context-switching and accelerate delivery. The company layered in GitHub Copilot for AI-assisted coding and GitHub Advanced Security to address pervasive secrets embedded in source code. The consolidation removed 30,000-plus security vulnerabilities and revealed 600 previously unknown secrets, while Copilot drove immediate productivity gains across the entire 200-person engineering organization.

Food & BeverageGAGitHub Actions
SB
Shinhan Bank
1.2M+
staff hours saved annually

Shinhan Bank is one of South Korea’s largest financial institutions, operating more than 800 branches and serving millions of customers. Facing a workforce burdened by repetitive compliance, loan review, and data-transfer tasks across siloed systems, the bank launched the ‘My Bot’ initiative—deploying personal digital assistants to all 14,000 employees using Automation Anywhere’s platform. The result is one of the world’s largest enterprise digital assistant deployments, saving over 1.2 million staff hours annually and automating more than 100,000 property loan reviews each year.

Financial ServicesAAAutomation Anywhere
SC
SoftBank Corp.
4,500
fte-equivalents saved annually

SoftBank Corp. is Japan’s largest telecommunications operator and a global technology investor with ambitions far beyond carrier services. Facing a bottleneck in scaling automation beyond early RPA deployments, SoftBank launched the ‘Digital Worker 4,000 Project’—a top-management-led initiative to automate cross-functional business processes using Automation Anywhere alongside Salesforce, Office365, and Google integrations. The effort redirected 4,500 FTE-equivalents of annual labor toward value-added work and generated 52,000 generative AI improvement proposals from employees in just ten days.

TelecommunicationsAAAutomation Anywhere
TW
The Washington Post
100%
invoice tax accuracy coverage

The Washington Post is a technology-forward media company combining world-class journalism with digital innovation. Facing an unmanageable volume of vendor invoices with inconsistent tax formats, The Post deployed an AI Agent powered by proprietary large language models through Automation Anywhere’s Agentic Process Automation platform. The result: 100% of invoices are now validated for tax accuracy, tax overpayments have been eliminated entirely, and the Finance team captured $1 million in automation value within year one.

Media & EntertainmentAAAutomation Anywhere
GM
General Motors
99%
source code standardized on github

General Motors consolidated 19,000+ developers and 150,000 repositories from 40+ fragmented tools onto GitHub Enterprise Cloud, reducing a critical build from 4–6 hours to 27 minutes. By adopting GitHub Advanced Security with Copilot Autofix and deploying GitHub Copilot to 8,000+ developers, GM remediated 100% of leaked secrets and modernized legacy COBOL and Fortran systems.

GAGitHub Actions
C
Cathay
63%
reduction in mean time to remediate security fixes

Cathay, the Hong Kong-based premium travel brand that operates Cathay Pacific airline across 100 destinations with 30,000+ employees, unified its development and security toolchain on GitHub Enterprise, deployed GitHub Copilot to 1,000+ developers, and embedded security scanning into daily workflows through GitHub Advanced Security. The result was a 63% reduction in mean time to remediate security vulnerabilities and a 40% year-over-year improvement in tech debt fixes.

Travel & HospitalityGAGitHub Actions
A
AstraZeneca
40%
developer velocity increase with github copilot

AstraZeneca, one of the world’s largest pharmaceutical companies, unified 5,000 developers and scientists onto GitHub Enterprise, automated CI/CD with GitHub Actions, and deployed GitHub Copilot — achieving a 40% increase in developer velocity in its pilot program and generating 9 to 10 additional hours of productive output per developer each week. With drug development timelines measured in decades, the company views even marginal acceleration as directly impacting patient outcomes.

HealthcareGAGitHub Actions
W
WEX
~30%
developer productivity increase with github copilot

WEX, a global fintech company that processes payments for fleet management, employee benefits, and corporate spending, consolidated a fractured developer ecosystem of 300+ Azure DevOps organizations onto GitHub Enterprise and deployed GitHub Copilot across its engineering workforce of 1,700+. The result was approximately 30% higher developer productivity, ~60% ROI on Copilot licenses, and a 99% reduction in deployment cycle times.

Financial ServicesGAGitHub Actions
B
Bordr
$100,000+
annual business revenue achieved

Bordr, an online service helping foreigners obtain Portuguese tax IDs, used n8n to automate its entire order management workflow — from document generation to customer email updates. By replacing manual processes with multi-step automated pipelines, the two-person team scaled to a six-figure business within months without sacrificing customer service quality.

Professional ServicesNn8nZZapier
L
Lenovo
25%
net promoter score improvement

Lenovo's Solutions and Services Group deployed ServiceNow Technology Provider Service Management and generative AI to unify its global Device-as-a-Service operations across 400+ enterprise customers. The platform streamlined onboarding, integrated third-party tools, and enabled self-service portals — delivering measurable gains in customer satisfaction and retention within a single year.

TechnologyWDWorkflow Data FabricSBService Bridge
F
Fiserv
$10M
sla penalties avoided

Fiserv built safe, scalable AI automation on UiPath Platform with built-in governance, avoiding $10M in SLA penalties and onboarding 20,000+ QSR locations on schedule.

Financial ServicesUPUiPath Platform
M
Medlitix
90% (70min to 6min)
review time reduction

Medlitix implemented UiPath medical record summarization with DeepRAG, cutting clinical review from 70 minutes to 6 minutes per case (90% faster) with 95% accuracy and $1.2M savings.

HealthcareUPUiPath Platform
SC
Suncoast Credit Union
75%
fraud loss reduction

Suncoast Credit Union deployed UiPath agentic automation for end-to-end fraud detection, reducing fraud losses 75% over two years, preventing $3.3M in fraud, and achieving 100% automated review coverage.

Financial ServicesUPUiPath Platform
SB
State Bank of India
64 million
app downloads

State Bank of India partnered with IBM to build YONO, a comprehensive mobile platform combining banking, financial services, and marketplace that achieved 64 million downloads and a USD 40-50 billion valuation.

Financial ServicesIAIBM API Connect
P
Pfizer
93%
database reduction

Pfizer achieved a 93% database reduction and 20% cost avoidance by migrating their global SAP environment to S/4HANA on IBM Power10 infrastructure.

PharmaceuticalsTechnologySSSAP S/4HANA

Showing the 17 most recent of 64 use cases