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Plataforma unificada de análisis de datos e IA sobre Apache Spark para arquitectura lakehouse, ML y cargas de trabajo de IA generativa.

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6

Casos de uso

6

Empresas

5

Industrias

Empresas usando Databricks

Industrias

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Casos de uso (6)

N
nCino
3.5x
faster document filing

nCino, a cloud-based banking platform serving 2,800+ financial institutions, built domain-specific AI tools on Databricks and AWS leveraging 13 years of proprietary banking data. Their Banking Advisor delivers role-based AI insights natively within the platform, while Continuous Credit Monitoring automates risk alerts across the loan lifecycle. The result is 3.5x faster document processing and a shift from reactive to proactive portfolio management.

Financial ServicesDDocuSignDDatabricks
P
PetSmart
22%
incremental lift in salon bookings

PetSmart is North America’s largest pet retailer, operating over 1,700 stores and serving 75 million Treats Rewards loyalty members. The company deployed Databricks Mosaic AI with Hightouch’s AI Decisioning Agents to move beyond static campaign calendars and deliver individualized marketing across owned channels. The result was a 22% incremental lift in salon bookings and a 13% improvement in autoship transaction rates.

RetailDDatabricksDMDatabricks Mosaic AI
GC
Grupo Casas Bahia
14x
productivity gain in comment analysis

Grupo Casas Bahia is one of Brazil’s largest omnichannel retailers, serving over 100 million customers through more than 1,000 stores and a national logistics network. The company deployed Databricks Agent Bricks with Meta’s Llama 3.3 70B model to automate the classification of customer reviews from six distinct channels. Monthly review classification jumped from 1,500 to 33,500, model accuracy reached 90%, and the company saves over 4,000 person-hours annually — equivalent to nearly R$480,000.

RetailDDatabricksDADatabricks Agent Bricks
F
FedEx
+13 percentage points (25% to 40%)
customer activation rate improvement

FedEx unified siloed sales, shipping, and web data using Salesforce Data 360 to act on customer signals in real time. By automating dormant account reactivation and personalizing outreach at scale, FedEx achieved over 2,000% ROI and improved customer activation rates by 13%. The platform now powers more than one billion personalized emails annually.

Logistics & TransportationDDatabricksSMSalesforce Marketing Cloud
PS
Pacers Sports & Entertainment
340,000+ fans
home game attendance (indiana fever 2024 season)

Pacers Sports & Entertainment (PS&E) struggled to connect fan data spread across 30 disconnected platforms, making personalized engagement nearly impossible. By deploying Salesforce Data 360, Marketing Cloud, and Agentforce, PS&E unified its entire fan data ecosystem into a single golden record. The organization is now positioned to deliver hyper-personalized experiences across the Fever, Pacers, and all PS&E properties.

Sports & EntertainmentSASalesforce AgentforceDDatabricks
CA
Comcast Advertising
10–30%
reduction in data product development time

Comcast Advertising connects brands to nearly 125 million U.S. households through multiscreen TV campaigns spanning traditional and streaming platforms. The company’s data science team used Databricks Apps to transform complex predictive models into interactive forecasting dashboards accessible directly by sales and marketing teams. Development cycles shortened by 10–30%, with campaign managers gaining the ability to run what-if scenarios in real time without data science support.

Media & EntertainmentDDatabricksDADatabricks Apps