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Ticketmaster

by Ticketmaster·CRM & Sales·Product page ↗

Global ticketing platform by Ticketmaster for event discovery, ticketing, and fan experience management.

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Use Cases

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Companies

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Industries

Companies Using Ticketmaster

PSPacers Sports & Entertainment

Industries

Sports & Entertainment
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Use Cases (1)

PS
Pacers Sports & Entertainment
340,000+ fans
home game attendance (indiana fever 2024 season)

Pacers Sports & Entertainment (PS&E) struggled to connect fan data spread across 30 disconnected platforms, making personalized engagement nearly impossible. By deploying Salesforce Data 360, Marketing Cloud, and Agentforce, PS&E unified its entire fan data ecosystem into a single golden record. The organization is now positioned to deliver hyper-personalized experiences across the Fever, Pacers, and all PS&E properties.

Sports & EntertainmentAAgentforceSCSales Cloud