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Global ticketing platform by Ticketmaster for event discovery, ticketing, and fan experience management.

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Companies1
Industries1

AI Use Cases with Ticketmaster

1PS
How Pacers Sports & Entertainment Uses Agentforce to Unify Fan Data
Pacers Sports & Entertainment · Marketing
340,000+ fansHome game attendance (Indiana Fever 2024 season)
Vendor
T
Ticketmaster
ticketmaster.com
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AI Maturity

Average implementation stage across documented use cases.

0Pilot1Scaling0Mature
Industries

Industries most frequently targeted in use cases with this tool.

Sports & Entertainment
1

Often Used With

1SD
Salesforce Data Cloud
Real-time data platform for unifying customer data across Salesforce.
2A
Alive5
Chatbot platform by Alive5 for real-time fan and customer engagement via messaging channels.
3SA
Salesforce Agentforce
Platform deploying autonomous AI agents for customer service, sales, and employee tasks across Salesforce.
4R
retailcloud
In-venue point-of-sale platform by retailcloud for retail sales and inventory at sports venues.
5S
Square
Point-of-sale and payment platform by Block for accepting payments in-person and online.
6S
Shopify
E-commerce platform by Shopify powering online and in-person retail for merchants of all sizes.
7G
GameOn
Fan engagement chatbot platform for sports teams to interact with fans across digital channels.
8SS
Salesforce Sales Cloud
CRM platform for sales automation and management.
Key Business Functions

Business areas most frequently targeted in use cases with this tool.

Marketing
1
Companies

Companies documented using this tool in real use cases.

PSPacers Sports & Entertainment
Ticketmaster AI Use Cases & Reviews | Applied