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Salesforce Health Cloud

by Salesforce·Product page ↗

CRM platform tailored for healthcare organizations to unify patient data and enable personalized care coordination.

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Companies

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Industries

Companies Using Salesforce Health Cloud

UMUChicago Medicine

Industries

Healthcare
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Use Cases (1)

UM
UChicago Medicine
100
patient marketing segments built

UChicago Medicine deployed Salesforce Agentforce for Health alongside Health Cloud and Marketing Cloud to provide 24/7 AI-driven patient support. Autonomous agents handle prescription refills, appointment scheduling, insurance verification, and parking logistics — tasks that previously required live staff and averaged 4 minutes each. The team built 100 targeted patient marketing segments in just 4 months.

HealthcareSASalesforce AgentforceSHSalesforce Health Cloud