Platforms for storing, processing, and managing structured and unstructured data, including data warehouses, lakehouses, and data pipelines.
132
Use Cases
41
Tools
19
Companies
Data Platform Tools
Database and spreadsheet platform by Airtable for organizing operations data in flexible grid views.
Managed NoSQL key-value database by AWS for high-throughput, low-latency data storage applications.
Cloud data warehouse optimized for running fast SQL analytics on large datasets at scale.
Open data integration platform by C3 AI unifying COVID-19 datasets from multiple public sources.
Process mining platform that extracts and visualizes end-to-end process flows from enterprise system event logs.
Unified data analytics and AI platform built on Apache Spark for lakehouse architecture, ML, and generative AI workloads.
Unified lakehouse platform for data engineering, analytics, and AI
Open-source storage layer that brings ACID transactions, scalable metadata handling, and unified streaming and batch data processing to data lakes.
Unified data lakehouse platform combining storage, compute, and querying for large-scale analytics workflows.
Databricks’ declarative pipeline framework for real-time data ingestion, transformation, and validation within the Data Intelligence Platform.
Serverless SQL analytics engine built on the Databricks Lakehouse, delivering high-performance queries with elastic scaling and open data formats.
Unified governance layer for managing access, lineage, and quality of data and AI assets across a lakehouse.
SQL-based data transformation tool that builds and tests data models in warehouses via version-controlled code.
Open-source storage layer that brings ACID transactions and scalable metadata handling to data lakes.
Showing 15 of 41 tools
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Use Cases (132)
SSE Airtricity is one of the three largest energy suppliers across the island of Ireland, serving around 750,000 customers with electricity and gas. The company built the ESI Energy Advisor entirely in-house on Databricks, using Claude Sonnet 4.5 to deliver personalized, actionable energy-saving advice to over 65,000 smart meter customers. Within the first month of launch, 90% of logged-in customers engaged with their personalized insights section, and the site saw a 12% jump in unique visitors.
Engine is a modern travel platform for small and medium businesses, trusted by over 1 million travelers with hotel, flight, and car rental bookings. As the company expanded from a hotel-focused product into a full-service travel platform, it deployed Eva, an Agentforce-powered AI agent that handles end-to-end booking requests across voice, web, and mobile — resolving 50% of chat inquiries autonomously and cutting customer support handle time 15%. Engine also built an internal Slackbot used by 85% of employees and developed its first AI agent in 12 days using Agentforce's hybrid low-code/pro-code development platform.
Bouygues Telecom is one of France's top three telecom providers, serving millions of customers with mobile, fiber, and TV services since 1994. The company built Iris, an AI service agent powered by Salesforce Agentforce and grounded in Data Cloud, to help 6,000 contact center reps and 500 retail store associates deliver accurate, data-driven answers to customer questions in 30 seconds instead of minutes. Iris achieves a 95% accuracy rate, is rated 4 or 5 stars by 90% of reps, and sends 10,000 AI-drafted follow-up texts daily — with Bouygues now extending the same model to 10,000 field technicians.
GoGuardian provides an end-to-end safety and learning platform used by half of all U.S. K–12 students, processing 4–6 billion daily inferences to filter harmful content and detect at-risk behavior. The company migrated its fragmented AWS infrastructure to the Databricks Data Intelligence Platform, unifying data management, ML development, and model serving on a single governed environment. The migration cut ML operational costs by up to 90% for key models and reduced inappropriate device use among students by 62%.
Scribd, Inc. operates three content brands — Scribd, SlideShare, and Everand — and manages a global library of more than 250 million documents, audiobooks, and eBooks. After fragmenting its AI development across multiple disconnected tools, the company consolidated onto the Databricks Data Intelligence Platform to run the full lifecycle of data and AI in one environment. The result: a 90% reduction in generative AI costs, a 7% lift in new user sign-ups, and the ability to move from prototype to production in weeks rather than months.
Adidas is one of the world's most recognized sports brands, operating across 150+ countries with a product line that requires constant feedback from a global customer base. The company deployed a RAG-based GenAI solution on Databricks to analyze more than 2 million product reviews, enabling 50+ decision-makers worldwide to extract actionable insights in seconds. The result was a 30-40% improvement in analyst efficiency, a 60% reduction in response latency, and 91.67% cost savings by optimizing LLM usage.
Pacers Sports & Entertainment (PS&E) struggled to connect fan data spread across 30 disconnected platforms, making personalized engagement nearly impossible. By deploying Salesforce Data 360, Marketing Cloud, and Agentforce, PS&E unified its entire fan data ecosystem into a single golden record. The organization is now positioned to deliver hyper-personalized experiences across the Fever, Pacers, and all PS&E properties.
FedEx unified siloed sales, shipping, and web data using Salesforce Data 360 to act on customer signals in real time. By automating dormant account reactivation and personalizing outreach at scale, FedEx achieved over 2,000% ROI and improved customer activation rates by 13%. The platform now powers more than one billion personalized emails annually.
Fifth Dimension, a UK-based AI analytics company serving the real estate industry, migrated to Google Cloud to overcome critical infrastructure bottlenecks. By adopting Vertex AI, Cloud Run, and serverless architecture, the company achieved 50x processing scalability, 6x revenue growth, and a 30% reduction in infrastructure costs — all within a rapid growth trajectory from founding in 2023 to global scale by 2025.
Vanguard partnered with Pinecone to build Agent Assist, an internal RAG-powered AI chat tool that helps customer support representatives find answers faster and more accurately. By replacing keyword-based search with hybrid vector retrieval, Vanguard achieved 12% more accurate search results and meaningfully reduced call times — even during high-demand periods like tax season.
Amazon DynamoDBChipper Cash, a fintech serving over five million customers across Africa, deployed a Pinecone-powered facial similarity search system to detect and block fraudulent duplicate sign-ups in real time. The solution slashed identity verification latency from up to 20 minutes down to under 2 seconds, and reduced fraudulent sign-ups by 10x across all markets.
Bordr, an online service helping foreigners obtain Portuguese tax IDs, used n8n to automate its entire order management workflow — from document generation to customer email updates. By replacing manual processes with multi-step automated pipelines, the two-person team scaled to a six-figure business within months without sacrificing customer service quality.
Lenovo's Solutions and Services Group deployed ServiceNow Technology Provider Service Management and generative AI to unify its global Device-as-a-Service operations across 400+ enterprise customers. The platform streamlined onboarding, integrated third-party tools, and enabled self-service portals — delivering measurable gains in customer satisfaction and retention within a single year.
VideoAmp consolidated its entire data warehouse onto Snowflake, achieving 90% cost reduction, 10x performance improvement, and cutting data backfilling from 5 days to 13 hours.
Penske Logistics migrated to Snowflake and leveraged Cortex AI to build a gen AI summarization model in under 15 days, generating company-wide BI reports spanning 5 years in just 15 minutes.
Super-Pharm leveraged Google Vertex AI for ML-powered demand forecasting, improving inventory accuracy from 50% to 90% and making forecasting 10x more efficient.
Shopify built Sidekick, an AI commerce assistant powered by Claude Sonnet on Google Vertex AI, enabling millions of merchants to reach their first sale in days instead of weeks.
UFC partnered with IBM to build the UFC Insights Engine using IBM watsonx Orchestrate, tripling insight volume while reducing query generation time by 40% across 40+ annual live events for 700 million fans worldwide.
Scuderia Ferrari HP partnered with IBM Consulting to reimagine their mobile fan app using IBM watsonx AI, delivering AI-generated race summaries, personalized content, and interactive features that doubled daily active users and increased in-app engagement by 35%.
Showing the 19 most recent of 132 use cases